National Account Director

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays.

We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

Neo Genomics is looking fora National Account Director who wants to continue to learn in order to allow our company to grow.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at Neo Genomics: As an employer, we promise to provide you with a purpose-driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

The National Account Director is responsible for developing and executing strategic partnerships within key health systems, community oncology networks, integrated delivery networks (IDNs), and government healthcare organizations, including the VA and DoD. This role leads enterprise-level account strategy to drive adoption, expansion, and long-term utilization of Neo Genomics’ comprehensive portfolio across surgery, pathology, and oncology service lines.

Serving as the primary executive liaison, the National Account Director cultivates and manages relationships with C-suite leaders within Neo Genomics’ most strategic national accounts. The position is accountable for identifying growth opportunities, advancing enterprise initiatives, and aligning customer objectives with Neo Genomics’ diagnostic and precision medicine solutions.

This role operates as a strategic business leader and cross-functional partner, translating organizational priorities into actionable account plans that deliver measurable business outcomes. Through disciplined execution, data-driven decision-making, and effective project leadership, the National Account Director coordinates internal and external stakeholders to ensure successful implementation, expansion, and sustainability of key partnerships.

While the role does not have direct people-management responsibilities, it provides influential leadership across Regional Business Directors, field teams, and internal functions, serving as a catalyst for regional performance and enterprise growth.

• Develop, execute, and continuously refine enterprise account strategies that align organizational resources and priorities across Sales, Medical Affairs, Digital Health, Reimbursement, Operations, Marketing, and other key functions to achieve business objectives
• Establish and maintain trusted executive-level relationships within assigned National Accounts, serving as the primary strategic liaison to C-suite leaders, cancer center directors, laboratory executives, health system administrators, and other key decision makers
• Identify, influence, and advance opportunities to integrate Neo Genomics' comprehensive portfolio into clinical pathways, institutional standards of care, treatment protocols, and enterprise-wide initiatives
• Lead Quarterly Business Reviews (QBRs) with customer stakeholders and internal leadership to evaluate account performance, utilization trends, operational outcomes, strategic priorities, and future growth opportunities
• Assess account landscapes to identify expansion opportunities, adoption barriers, access challenges, workflow inefficiencies, and performance gaps, developing actionable plans to drive account growth and customer success
• Partner strategically with Regional Business Directors to align enterprise objectives with regional business plans, customer priorities, and field execution activities
• Provide leadership, coaching, and consultative guidance to Oncology Sales Specialists, Territory Business Managers, and other field-based colleagues, fostering collaboration,…