Field Technician

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Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 12 U.S. states and 2 Canadian provinces.

“Nexus” means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,200 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.

Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces.

“Nexus” means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.

The Nexus Water Group team has an opportunity for a Field Tech I. Responsible for the accurate and timely reading and recording of water meters to facilitate customer billing; to identify water meter equipment problems; and to perform minor water meter and/or system maintenance.

This position will travel between service areas near Fort Myers, FL. Schedule is Monday through Friday. After-hour and weekend on-call support may be required. Must be available to work shift work; weekend scheduling may be required.

• Maintain accurate and up-to-date records.
• Document customer interaction and Field Activities in CC&B.
• Actas liaison between the customers and customer service personnel for problem/complaint resolution.
• Respondto customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters.
• Provideon-site customer communication.
• Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems.
• Constant, independent travel daily between worksites on Company time.
• Must work On-Call in rotation as scheduled; responds to emergency situations as required.

• Perform minor meter maintenance and repair duties
• May walk 5 – 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers.
• Determine consistency of meter readings; reports unusual cases of water usage to supervisor.
• Inspect meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly. Indicate irregularities on forms for necessary action by servicing department.
• Turnoff service for nonpayment of charges in vacant premises, or on for new occupants.
• Assist with ordering parts and job costing.
• Assist with the installation and disconnection of water meters and sewer services.
• Perform other related duties as assigned.

• Requires at least 2 years of mechanical work experience

• High school Diploma or GED
• Must maintain a valid driver's license.

• Water meter reading experience preferred
• May be in process of obtaining Distribution and/or Collections Systems certificate or first-level plant operating license.

• Ability to frequently perform moderate to heavy physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair.
• Ability to read meters, charts and gauges and accurately maintain records of plant operations.
• Ability to read and comprehend written technical information and to communicate clearly and effectively, both verbally and in writing.
• Ability to review, classify, categorize, prioritize and/or analyze data.
• Ability to perform mathematical equations to determine chemical doses required for flow rates and proper treatment.
• Ability to establish and maintain effective working relationships with the general public, co-workers and…