Social Services Manager

At Pace we transform girls’ lives through academic and counseling programs based on a gender responsive, strength-based and trauma informed framework. Team members create a safe place for girls to learn, grow, and heal. The Social Services Manager oversees social services prevention programming, ensuring that girls are provided with quality supports, including social emotional care, intensive wrap-around case (care) management, crisis counseling, and psycho educational groups.

This position is responsible for providing administrative execution of the day-to-day functioning of the program.

• Bachelor’s Degree from four-year college or university with a major in Social Work, Psychology, Mental Health, Counseling, or a related field
• Knowledge of case management and community behavioral health practices
• Understand culturally relevant needs of diverse populations
• Youth development knowledge
• Experience using personal computers and basic office equipment

• Master’s degree with a major in Social Work, Psychology, Mental Health, Counseling, or a related field
• Licensed as a Mental Health Counselor, Marriage and Family Therapist or Clinical Social Worker or meet licensing eligibility as a registered intern
• Minimum three to five years’ experience in an Educational or Social Services environment
• Minimum three to five years’ experience in a supervisory role
• Knowledge of laws relating to youth and families
• Experience in working in a multidisciplinary team
• Competencies in Trauma-Informed Care

• Collaborates with Academic team to ensure the integration of Gender Responsive, Strength Based and Trauma Informed Programming and Pace Values and Guiding Principles.
• Ensure quality programming that increases girls’ resiliency and protective factors by improving relationships, increasing self-efficacy, and encouraging self-advocacy
• Responsible for recruitment and retention of girls, as well as maintaining census of the program
• Provide oversight to counselors in the provision of counseling and wrap-around care (case) management services to girls using guidance, support, collaboration, skill acquisition, and psycho educational services; maintain a care (case) load when needed
• Assess the psycho-social needs of girls through holistic assessment and educate team members regarding appropriate services, possible referrals, and decision-making regarding program enrollment
• Ensure fidelity to evidenced-based program model
• Support the use of the Transtheoretical Model of Change and Relational-Cultural Theory, considering any history of trauma and leveraging girls’ strengths
• Ensure the provision of psycho-educational groups that are girl-centered, focusing on social-emotional and life skill development
• Provide oversight to counselors regarding family support/counseling with caregivers to encourage girl progression in the change process and to work with natural supports; participate in parent conferences as needed
• Provide crisis intervention as warranted, including family support, peer mediation, and the coordination of risk assessments, to ensure safety of the girls and the center
• Review and approve documentation, including needs assessments, screening tools, progress notes, care plans, and transition plans
• Assist with wrap-around care (case) management services as needed, including transportation services, field trips and other extracurricular activities, collaborate with outside entities and community providers involved in girls’ care, make referrals as appropriate, and advocate for needed resources
• Ensure that team members utilize strength-based behavior modification including, de-escalation of girls and caregivers when needed

• Hire, on-board, supervise, and evaluate social service team members under the culture standards of caring, purpose, learning, and results
• Direct and supervise the social services team, including intake and transitional services, using a gender-responsive, trauma-informed, and strength-based framework
• Collaborate with other team members in the center to ensure cohesion to meet the needs of girls
• Facilitate meetings…