Family Support Worker

Job Title Family Support Worker IState Florida Program Children ’s Network of Southwest Florida, LLCReports to Family Support Worker SupervisorFLSA Status Non-Exempt (Hourly)

Job Description Statement This  job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

MISSION STATEMENT The Children’s Network of Southwest Florida is committed to working with the community to protect children and preserve families.

General Purpose of Job Support clients engaged in the dependency system. Work in conjuncture with the child welfare case management staff to support parental progress in treatment interventions, education, and other supportive services; and to assist in maintaining child safety and well-being.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities Support families in their efforts to complete all child welfare related tasks

Act as a resource to families as they engage the community for formal and informal supports

Monitor supervised visits and document observations to ensure engagement and progress of families. Provide documentation of observations of all client activities when interacting with the child or family

Arrange for and/or provide transportation of children to supervised visits as needed

Participate in staffings and court hearings as needed

Participate in the quality improvement process

Adherence of all data collection into automated systems including FSFNO

ther duties may be assigned, and special projects may be requested

Working HoursCNSWFL’s work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work hours; however, business office hours are 8:00 am to 5:00 pm.

Travel Travel in and outside of Circuit 20 (Lee, Charlotte, Collier and Hendry/Glades counties) is required.

Training All employees must complete fifteen (15) hours of on-line or classroom Training on an annual basis. If the employee is a Certified Child Welfare Professional, Training hours must total twenty (20) annually.

Supervisory Responsibilities This position does not have supervisory responsibilities.

Education and Experience High school diploma or general education degree (GED) required, A.A. degree preferredA minimum one (1) year of child welfare or family support related experience preferred

Must have a working knowledge of community services and resources in our local five (5) county area Strong organizational skills and problem-solving abilities is a must Ability to establish and maintain positive working relationships is also a must

Skills and Abilities

Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, copier, and mail machine. Minimum typing speed of 50 wpm; excellent word processing skills. Must be competent with Microsoft Office Suite programs, including Word, Excel, Power Point, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling;

excellent written and oral communication skills; effective listening skills; self-motivated; ability to manage various work assignments simultaneously; ability to work as a team member, and the ability to work in a multi-cultural environment. Must abide by the highest standards of confidentiality.pre-employment requirements

Certificates, License, Registrations, backgrounds, drug screens, Etc.

Valid driver’s license, clean driver’s license check, and proof of insurance is required

No special certification or registration is required for this position

Criminal background screening (Fingerprinting~ Local Law Enforcement /FBI / FDLE, and Abuse Registry)
Drug Screening is a requirement

Children’s Network participates in E-Verify Other Requirements Language Skills…