Retail Store Manager

Job Location:

Fort Oglethorpe, GA 30742

Position Type:
Full Time

Salary Range: $40,000.00 - $60,000.00 Base + Commission per year

Job Category:
Store Management

Mobilelink, the largest National Cricket dealer, is seeking a Retail Store Manager ("RSM") to lead sales, service, and operations at a store location.

• Fully accountable for execution of sales, service, and customer experience initiatives in store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.
• Partner with the District Manager and other appropriate parties to launch new products, services, or processes.
• Ensure employees are properly trained on new products and promotions.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor to coach and develop store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team maintains a clean and inviting atmosphere for customers.
• Adhere to back‑office compliance, processes, procedures, reports, documentation, and policies.
• Respond timely to all communications.
• Ensure timely completion of required training within the store.
• Always ensure protection of assets.
• May occasionally participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless to support customer acquisition, brand awareness, and business growth.

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organizational skills with attention to detail.
• Reliable transportation to assist at other locations within a 30‑minute radius from the home store when needed.
• Valid driver’s license and auto insurance.

• Unlimited earning potential.
• Unlimited growth potential.
• PTO after 90 days.
• Dental, health, vision, and company‑paid life insurance.

8‑hour shift – Weekdays and every Saturday.