Cash Application Specialist - Southern Fulfillment Center

Essential Duties And Responsibilities

• Process and post customer payments (ACH, wire, lockbox, credit card, and checks) to the appropriate accounts in the ERP/financial system,
• Research and resolve un applied or misapplied cash, payment discrepancies, short payments, over payments, and unidentified deposits,
• Reconcile daily cash receipts to bank activity and address variances promptly,
• Communicate with customers as needed to obtain remittance details or clarify payment issues,
• Collaborate with collections, billing, and sales teams to resolve account issues and maintain accurate customer account balances,
• Maintain detailed documentation for all cash application activities in accordance with internal controls and audit requirements,
• Monitor, track and report unapplied cash, trends, and recurring payment issues,
• Assist in AR cleanup activities, research aged credits and unapplied payments and disposition them by contacting the customer to apply to open items or refund where appropriate,
• Participate in month-end closing activities, including reconciliations, reporting, and generating customer statements,
• Support process improvements to increase automation, accuracy, and efficiency within cash application workflows, and
• Other duties as may be assigned by Manager or Supervisor.

• College Degree with Finance Major is preferred

Position located in Fort Payne, AL with occasional travel (less than 10%) to Chattanooga, TN.

Ability to read and interpret documents such as safety rules and procedure manuals. Must have the ability to write routine reports and correspondence.

Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.

To perform this job successfully, an individual should have advance level Excel skills, as well as proficiency in Word, and PowerPoint software.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will frequently walk and sit; use hands and fingers, handle or feel; reach with hands and arms and talk or listen.

The employee will occasionally lift and/or move up to 25 pounds.

(50 pounds is the max)

Specific vision abilities required by this job include close vision and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually quiet, except in the manufacturing environment where PPE may be required.