Clerk

Job Description

Clerk

School of Public Service Education

Support Students. Keep Operations Running Smoothly.

Indian River State College is seeking a detail-oriented Clerk to support the daily operations of the School of Public Service Education. This position plays an important behind-the-scenes role in helping students, faculty, and community members navigate program processes with clarity and efficiency.

If you are organized, dependable, and enjoy providing excellent customer service, we invite you to apply.

About Us

Indian River State College is a leading public institution located on Florida's Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor's degrees, workforce training, and continuing education programs.

At The River
, we believe every student's and employee's story matters. We value the different perspectives, experiences, and talents that come together on our campuses, creating a learning environment and workplace that's supportive, inclusive, and inspiring. With flexible options online, on campus, and hybrid, we design learning experiences that meet students where they are and prepare them for real-world success. Programs like the Promise Program open doors by providing eligible students with tuition-free access, ensuring every learner has the opportunity to thrive.

Why Join the River

When you join Indian River State College, you become part of a forward-thinking and supportive community where your work truly matters.

Your role is more than a job; it's an opportunity to shape the future, uplift students, and be part of a mission-driven college that is changing lives every day.

What We Offer
At Indian River State College, we value the well-being and professional growth of our employees. Our comprehensive benefits package includes:

• Health & Wellness: Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP).

• Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.

• Retirement Security: Participation in the Florida Retirement System (FRS), plus tax-deferred annuities and Roth 403(b) options.

• Time for You: Generous paid vacation, personal, and sick leave to support work-life balance.

• Perks & Discounts: Reduced rates on services and tickets to local attractions.

• Growth & Development: Professional development programs, leadership training, and opportunities to advance your career.

JOB SUMMARY:

Under direct supervision from the Executive Dean, School of Public Service Education, this position provides administrative support to the programs, ensuring efficient day-to-day operations within the department. Key responsibilities include assisting with the processing of program applications, communicating updates to applicants and students, and serving as a primary point of contact for students, community members, and campus visitors. The role also involves coordinating communication with external partners, maintaining accurate student records and grades, preparing for graduation events, and managing the submission of required state program reports.

SPECIFIC

DUTIES AND RESPONSIBILITIES:

• Serve as a backup point of contact by greeting visitors and answering incoming phone calls.

• Assist students with admissions, registration, residency documentation, financial aid, and online resources.

• Process and track applications and maintain accurate student records.

• Perform data entry, file maintenance (both electronic and hard copy), and ensure accuracy of submitted documents.

• Distribute informational materials and stay current on college programs, services, and policies for the Public Service programs.

• Support student services and campus events as needed; perform other duties as assigned.

• Completes all other duties and responsibilities as assigned.

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:

• High school diploma or equivalent required;
  Associate's degree preferred.

• Minimum two (2) years of clerical experience, including data entry, word…