Interim Records Specialist

Interim Records Specialist

Are you detail-oriented, customer-focused, and passionate about helping students succeed? Join our Enrollment and Student Services team as an Interim Records Specialist, where you'll play a vital role in supporting students throughout their educational journey. In this fast-paced position, you'll ensure the accuracy and integrity of student records, process admissions and transcript documentation, and provide exceptional service to students, faculty, and staff.

If you thrive in an organized environment, enjoy working with technology and records management, and take pride in delivering accurate, timely service, we encourage you to apply and make an impact at our College.

Indian River State College is a leading public institution on Florida's Treasure Coast, serving students across multiple campuses in four counties. We are committed to academic excellence, innovation, and community engagement, offering associate and bachelor's degrees, workforce training, and continuing education programs that meet the needs of our region.

At The River, we believe every student's and every employee's story matters. We value the diverse perspectives, experiences, and talents that come together across our campuses, creating a learning environment and workplace that is supportive, inclusive, and inspiring.

With flexible learning options online, on campus, and hybrid, we meet students where they are and prepare them for real-world success. Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities, ensuring every learner has the chance to thrive.

We are committed to supporting the well-being and professional growth of our employees through a comprehensive and competitive benefits package:

• Health & Wellness:
  Medical, dental, and vision coverage; flexible spending accounts; life insurance; supplemental plans; and an Employee Assistance Program (EAP)
• Affordable Coverage: PPO and HMO options starting at approximately $50/month for individual coverage and $180/month for family coverage
• Retirement Security:
  Florida Retirement System (FRS) participation, plus optional tax-deferred annuities and Roth 403(b) plans
• Work-Life Balance:
  Generous paid vacation, personal, and sick leave
• Perks & Discounts:
  Reduced rates on services and access to local attraction discounts
• Growth & Development:
  Professional development opportunities, leadership training, and career advancement pathways

JOB SUMMARY:

Under direct supervision, processes documents and maintains records for the College.

Duties include:

assisting students with the admissions process; processing and uploading documents; processing educational records requests; and working with archived files.

SPECIFIC

DUTIES AND RESPONSIBILITIES:

• Assists the Enrollment and Student Services Division in support of all services provided to students; assists students with application and residency documentation, waiver requests, and transcript and records requests; refers students to appropriate institutional and community resources as needed; provides support to students in the planning and achievement of educational and career goals; and promotes student awareness of educational resources.
• Processes documents; uploads and retains forms, documents and other types of records; and retrieves as needed.
• Converts paper documents into an electronic format for various records; scans microfiche; and shreds.
• Enters data into the student information system.
• Processes: incoming transcripts from the National Student Clearing House, WES, IEE, and Spantran; military transcript request waiver forms; enrollment verifications; and state/federal court subpoenas.
• Assists faculty with attendance confirmations and grade entry; assists faculty and advisors with registration corrections.
• Assists with diploma mailings; assists with athletic eligibility submissions; and supports the admissions correspondence process.
• Works with alien numbers, FIEID Error, and duplicate social security numbers reports.
• Researches student records; retrieves AICE Cambridge Test Score.
• Manages archived files.
• Processes returned mail; handles walk-ins as well as…