Admission Specialist

Job Description

Admission Specialist

Be the First Connection in a Student's Success Story

At Indian River State College, every student's journey begins with a conversation. As an Admission Specialist, you are often the first voice, first face, and first trusted guide prospective students encounter.

In this role, you will help students navigate the admission process, understand their academic options, and confidently take the next step toward their goals. You'll combine customer service excellence with thoughtful advising, ensuring every interaction supports student success from inquiry through enrollment and beyond.

If you thrive in a fast-paced, people-centered environment and enjoy solving problems while building meaningful connections, this is your opportunity to make a daily impact.

About Us

Indian River State College is a leading public institution located on Florida's Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor's degrees, workforce training, and continuing education programs.

At The River, we believe every student's and employee's story matters. We value the different perspectives, experiences, and talents that come together on our campuses, creating a learning environment and workplace that's supportive, inclusive, and inspiring. With flexible options online, on campus, and hybrid, we design learning experiences that meet students where they are and prepare them for real-world success. Programs like the Promise Program open doors by providing eligible students with tuition-free access, ensuring every learner has the opportunity to thrive.

Why Join the River

When you join Indian River State College, you become part of a forward-thinking and supportive community where your work truly matters.

Your role is more than a job; it's an opportunity to shape the future, uplift students, and be part of a mission-driven college that is changing lives every day.

What We Offer

At Indian River State College, we value the well-being and professional growth of our employees. Our comprehensive benefits package includes:

* Health & Wellness:
Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP).

* Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.

* Retirement Security:
Participation in the Florida Retirement System (FRS), plus tax-deferred annuities and Roth 403(b) options.

* Time for You:
Generous paid vacation, personal, and sick leave to support work-life balance.

* Perks & Discounts:
Reduced rates on services and tickets to local attractions.

* Growth & Development:
Professional development programs, leadership training, and opportunities to advance your career.

JOB SUMMARY:

Under general supervision, this position disseminates communication about Indian River State College programs among students and the community for the College and implements an effective IRSC admission process for students.

Duties include:

assisting in establishing two-way communication with IRSC and students; developing and participating in public outreach activities; handling many inbound and outbound calls to and from customers; listening to their needs or problems, and supplying helpful resolutions to their issues.

SPECIFIC

DUTIES AND RESPONSIBILITIES:

* Serving as front line staff at the Welcome Desk in Student Success Center, W-Building; and assisting in the Communication Center.

* Provides information; responds to inquiries and makes presentations regarding IRSC programs; and participates in related recruitment activities and events.

* Answers inbound calls for the College.

* Assessing the customers' needs in person, via phone and email;

* Advises students in areas related to their academic success (admission requirements, course information, program planning, registration, graduation); works to solve issues related to student educational success; monitors to ensure that potential students receive program planning and academic advising as needed…