Student Wellness Case Manager

Job Description

Are you passionate about helping students overcome challenges and thrive? Join Indian River State College as a Student Wellness Case Manager, where you'll play a vital role in fostering a culture of care, connection, and student success. As a key member of the Student Life team, you will provide compassionate, student-centered case management and coordinated support for students navigating personal, emotional, behavioral, academic, and wellness-related concerns.

In this dynamic role, you'll build meaningful relationships with students, assess individual needs, develop personalized support plans, and connect students with campus and community resources that promote resilience, well-being, and persistence. Working collaboratively with faculty, staff, and multidisciplinary teams, you'll help identify concerns early, coordinate interventions, and contribute to a safe, supportive, and inclusive campus environment.

This position is ideal for a professional who is committed to holistic student development, skilled in trauma-informed and strengths-based practices, and thrives in a collaborative setting where every interaction has the potential to make a lasting impact. If you're dedicated to empowering students, reducing barriers to success, and creating opportunities for every student to reach their goals, we encourage you to apply.

About Us

Indian River State College is a leading public institution on Florida's Treasure Coast, serving students across multiple campuses in four counties. We are committed to academic excellence, innovation, and community engagement, offering associate and bachelor's degrees, workforce training, and continuing education programs that meet the needs of our region.

At The River, we believe every student's and every employee's story matters. We value the diverse perspectives, experiences, and talents that come together across our campuses, creating a learning environment and workplace that is supportive, inclusive, and inspiring.

With flexible learning options online, on campus, and hybrid, we meet students where they are and prepare them for real-world success. Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities, ensuring every learner has the chance to thrive.

Why Join The River

When you join Indian River State College, you become part of a collaborative and mission-driven community where your work makes a meaningful impact. Here, your role is more than a job; it's an opportunity to shape futures, support student success, and contribute to a college that is changing lives every day.

What We Offer

We are committed to supporting the well-being and professional growth of our employees through a comprehensive and competitive benefits package:

* Health & Wellness:
Medical, dental, and vision coverage; flexible spending accounts; life insurance; supplemental plans; and an Employee Assistance Program (EAP)

* Affordable Coverage: PPO and HMO options starting at approximately $50/month for individual coverage and $180/month for family coverage

* Retirement Security:
Florida Retirement System (FRS) participation, plus optional tax-deferred annuities and Roth 403(b) plans

* Work-Life Balance:
Generous paid vacation, personal, and sick leave

* Perks & Discounts:
Reduced rates on services and access to local attraction discounts

* Growth & Development:
Professional development opportunities, leadership training, and career advancement pathways

JOB SUMMARY:

Under general administrative supervision, this position serves as an essential member of the Student Life team at Indian River State College. The role provides comprehensive case management, early intervention, and coordinated care for students experiencing personal, emotional, behavioral, academic, or wellness-related concerns. Promotes student well-being, persistence, and success through individualized support, cross-campus collaboration, and proactive outreach. The position ensures timely, policy-informed responses to student needs and maintains accurate, confidential documentation to support holistic student care.

SPECIFIC

DUTIES AND RESPONSIBILITIES:

Manage Caseload

* Manage a comprehensive caseload of students presenting wellness, personal, and behavioral concerns at Indian River State College. Conduct intake meetings, follow-up meetings, coordinate resources, and ongoing check-ins to evaluate student needs and progress. Develop individualized support plans that promote coping skills, behavioral functioning, community connection, and overall well-being. Assist students experiencing housing instability, food insecurity, financial hardship, transportation challenges, family concerns, health issues, and mental health concerns.

Coordinate referrals to institutional and community resources, including counseling, health services, disability services, academic support, financial wellness, and basic needs assistance. Maintain detailed, confidential case records in Maxient or other approved…