Account Manager
Job in
Fort Scott, Bourbon County, Kansas, 66701, USA
Listed on 2026-07-09
Listing for:
Ward-Kraft, Inc.
Full Time
position Listed on 2026-07-09
Job specializations:
-
Sales
Account Manager, Business Development, Client Relationship Manager, Sales Representative
Job Description & How to Apply Below
Ward-Kraft is seeking a relationship-driven, revenue-generating Account Manager to own and grow a portfolio of distributor and Manufacturer Representative accounts. This is not a passive account maintenance role. This position owns the full customer lifecycle from strategic development and quoting to order execution and long-term expansion. Our Account Managers operate as business leaders of their accounts, driving profitable growth while protecting operational excellence and customer satisfaction.
WhatYou’ll Do Drive Revenue & Growth
- Grow assigned accounts year-over-year
- Identify cross-sell, new applications, and expansion opportunities
- Improve quote capture rates through disciplined follow-up
- Develop strategic account plans
- Research industries, competitors, and market shifts
- Identify and qualify Manufacturer Representative opportunities
- Serve as the primary point of contact
- Develop deep knowledge of each customer’s business model, decision-makers, markets, and profitability drivers
- Build long-term, trust-based partnerships
- Maintain thorough research and CRM documentation
- Understand margins, cost drivers, and volume leverage
- Follow up on open quotes
- Document competitive insights and lost opportunities
- Protect profitability while winning business
- Own orders from PO to delivery
- Verify specs, pricing, and delivery requirements
- Ensure accurate order entry
- Proactively communicate updates and delays
- Coordinate clean internal handoffs
- Continuously gather market intel
- Research customer industries and competitive positioning
- Use data to support strategic decisions
- Maintain organized CRM documentation
- Escalate proactively when revenue or relationships are at risk
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