Southern Caregivers of Fort Smith

• Identify and evaluate client needs and determine appropriateness for personal care services.
• Upon receiving a referral, make an initial phone call immediately. If unable to call immediately, the initial call must be completed before the end of the same business day.
• Complete intake forms upon client admission.
  • Notify the Office Manager and Scheduling Team upon completion of the intake.
  • Intake must be completed within 48 hours of receiving the referral.
  • Admission paperwork must be completed within 24 hours of the intake.
• Communicate routinely with the Office Manager and Scheduling Team regarding client-specific needs and requests.
• Complete all intakes for Medicaid and/or PASSE clients discharged from a hospital or facility within 48 hours of the client returning home.
• Ensure all required supporting documentation for reassessments is completed and filed in the client's chart.
• Complete Supervisory Home Visits according to the following schedule:
  • Medicaid/PASSE: Annually
  • AR Choices: Every 6 months, alternating visits with the aide present and not present
  • VA: Monthly or as specified by authorization
• Complete all Prior Authorization (PA) paperwork for the initial visit as directed by the Office Manager or Director of Nursing (DON).
• Enter PA requests into the appropriate payer-source portal and update the Office Manager once submitted.
• Develop the Care Plan following the initial assessment in consultation with the client and/or responsible party.
• Document and report any changes in client status to the Office Manager immediately.
• Review and update Care Plans in accordance with company policy.
• Participate in community-related functions as requested by the Office Manager and/or marketing staff, schedule permitting.
• Assist with PCA courses as requested by the DON.
• Attend and actively participate in weekly staff meetings.
• Perform other duties as assigned by the Office Manager, DON, and/or Director.

• Current Arkansas LPN or RN license in good standing.
• Clear criminal background screening.
• Home care experience preferred.
• Computer literate with the ability to maintain simple records.

• Regular office hours: 8:00 AM to 4:00 PM, Monday through Friday
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• Position requires meeting deadlines and can be stressful at times.
• Primarily a desk position involving:
  • Sitting
  • Standing
  • Stooping
  • Walking
  • Extensive telephone communication
• Requires minimal lifting of office records and printed materials.
• Ability to read 12-point font or larger.
• Must be able to hear adequately on the telephone (with amplification if needed) and communicate effectively in English, both verbally and in writing.
• Requires travel to client homes and occasional travel for in-service training.

The position requires the ability to operate:

• Personal Computer (PC)
• Calculator
• Multi-line telephone system
• Other standard office equipment as needed

Additional Postings available from Southern Caregivers of Fort Smith