Worker's Compensation Coordinator

The Worker's Compensation Coordinator is responsible for providing clerical support for all Worker's Compensation Administrators, Supervisors, Managers, and Director in managing risk issues for the Corporation.

• Electronically process daily mail to ensure it is forwarded to the appropriate administrator or supervisor.
• Contact and provide customer service for injured workers within 24 hours of an injury during the normal work week.
• Electronically file various state workers' compensation forms.
• Issue drafts and mileage verifications to support the investigation and proper handling of claims.
• Provide clerical support to the Manager and Director of the department.
• Manage telephone calls from claimants, providers, and company personnel.
• Collaborate with Resolution Administrators, Supervisors, Managers, and Director to streamline department processes.
• Process recovery drafts.
• Index claims documents as assigned.
• Process Alternate Work Program paperwork.
• Other duties and projects as assigned.

• Bachelor's Degree or equivalent experience, preferred

• No prior experience necessary

• Proficient in Microsoft Office Suite.

• Accuracy and Attention to Detail
• Claims Advocacy
• Communication
• Decision Making and Critical Thinking
• Knowledge of Claims
• Managing Multiple Priorities
• Negotiation and Settlement
• Workers' Compensation Claim Investigation

• Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

• Minimal (0%-25%)

• This is an hourly position paid biweekly.

Arc Best is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 230 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.

An Equal Opportunity Employer M/F/Vet/Disability