VP, Customer Development and Growth

Summit Utilities

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020;
Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers.

Summit is a growing natural gas utility providing safe, reliable, and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live.

We aim to bring warmth and energy to everything we do.

We are pleased to announce an exciting opportunity for a Vice President of Customer Development and Growth to join our team. The preferred location for this role is Little Rock, AR; however, we will consider candidates based in one of our offices in Arkansas, Maine, or Oklahoma, or remotely from Texas.

The Vice President of Customer Development & Growth leads Summit's enterprise customer growth, market development, customer development, and energy efficiency strategies across its multi-state footprint. This role advances sustainable customer growth, expands natural gas adoption, strengthens customer and community relationships, and aligns initiatives with Summit's business, operational, regulatory, and long‑term growth objectives.

The Vice President leads Customer Development and Energy Efficiency/Conservation Improvement Program (EE/CIP) teams and partners with Operations, Regulatory, Finance, Legal, Communications, Government Affairs, and executive leadership to evaluate opportunities, support regulatory strategy, and deliver customer‑focused solutions. This executive leader represents Summit with customers, developers, municipalities, policymakers, industry groups, and community partners while promoting safe, reliable, cost‑effective, and innovative energy solutions.

• Set and lead Summit's enterprise customer development, growth, and energy efficiency strategy.
• Translate corporate priorities into actionable growth plans, performance measures, and team goals.
• Advise executive leadership on market opportunities, regulatory considerations, risks, and investment priorities.
• Monitor industry trends, customer needs, regulatory developments, and emerging technologies to inform strategy.

• Lead identification, evaluation, prioritization, and execution of growth opportunities across residential, commercial, industrial, municipal, and strategic account segments.
• Expand Summit's customer base, increase natural gas adoption, and support economically viable growth.
• Partner with Operations, Engineering, Finance, Regulatory, and Legal to assess feasibility, economics, risk, and execution plans.
• Build strategic relationships with developers, municipalities, builders, trade organizations, economic development entities, and other external partners.

• Strengthen customer relationships, improve customer experience, and support long‑term retention.
• Oversee engagement strategies for key accounts, growth customers, developers, municipalities, and strategic stakeholders.
• Guide tailored customer solutions that align with Summit's operational, financial, and regulatory requirements.
• Use customer feedback, satisfaction trends, and service issues to identify improvement opportunities.

• Analyze market trends, economic development activity, competitor activity, customer demand, regulatory changes, and energy policy developments.
• Lead efforts to develop programs, incentives, and initiatives that encourage natural gas adoption in high‑potential markets.
• Establish KPIs and reporting to evaluate growth outcomes, program effectiveness, and return on investment.
• Present market insights, performance trends, risks,…