Creative Content Specialist

Summit Utilities

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020;
Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America's Best Small Employers. Summit is a growing natural gas utility providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas.

Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do. We have an exciting hybrid opportunity for a Creative Content Specialist. This hybrid role may be based in our Little Rock or Fort Smith, Arkansas office.

We are seeking a dynamic and driven Creative Content Specialist to join our team. This role is ideal for a collaborative professional with a talent for storytelling and a passion for creating engaging content that resonates with both internal and external audiences. You'll work closely with various team members to support their communication needs across our organization and ensure our brand message is delivered with creativity and consistency.

Are you a creative professional with a sharp eye for design, exceptional photography skills, and expertise in video and audio editing? Do you thrive in fast‑paced environments and adapt quickly to new challenges? If so, we'd love to meet you!

• Collaborate with team members to understand their messaging needs and create content that effectively tells a story.
• From pre‑production to post‑production, you take a pitch and bring it to life. This includes everything from brainstorming ideas and coordinating with team members or external contacts to scheduling, securing shoot locations, filming, and managing the formatting of final deliverables to meet the specifications needed for dissemination.
• Deliver diverse content in a variety of formats, such as video, social media posts/reels, audio clips, podcasts, and more.
• Utilize photography and videography skills to create high‑quality deliverables.
• Act as the department liaison, ensuring seamless communication and project delivery.
• Develop and execute creative content that is engaging and authentic to support internal and external communications such as brand campaigns, company announcements, and initiatives to team members, customers, and potential customers.
• Serve as an on‑camera brand ambassador by creating engaging, platform‑optimized solo content for social media that highlights our people, services, and community impact.
• Conduct thoughtful and professional interviews with employees, customers, or talent to capture authentic stories and insights for use across social, digital, and video content.
• Stay up to date with industry trends to ensure our content remains fresh and innovative.
• Assist with external campaigns to drive customer acquisition, retention, and brand loyalty.
• Work closely with teams to contribute and aid content calendar initiatives.
• Work closely with teams to analyze content performance metrics to optimize strategies based on data insights.
• Manage multiple projects simultaneously while meeting deadlines and maintaining quality standards.
• Ensure all content aligns with brand guidelines and tone of voice across platforms.
• Coordinate with external vendors, freelancers, or agencies as needed for specialized projects.
• Troubleshoot and manage technical aspects of content creation, including audio mixing, lighting setup, and advanced editing techniques.
• Proactively identify content gaps and pitch new ideas to enhance storytelling and audience engagement.
• Train and mentor team members on basic content creation tools and techniques to build internal capabilities.
• Maintain an organized archive of digital assets for easy access and reuse.

• Education:
  
  Bachelor's…