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Hybrid Customer Experience Operations Specialist
Job in
Fort Smith, Sebastian County, Arkansas, 72917, USA
Listed on 2026-07-01
Listing for:
Summit Utilities, Inc.
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Summit Utilities, Inc. is hiring a Customer Experience Operations Specialist I for a hybrid position in Arkansas or Oklahoma. The role focuses on ensuring customer-facing systems operate efficiently, partnering with IT and Operations to improve service levels and resolve escalated complaints.
The ideal candidate has strong problem-solving, analytical, and communication skills, with 1–3 years of related experience. Summit offers competitive pay and comprehensive benefits to support work-life balance.
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