Member Care & Health Plan Support Specialist
Job in
Fort Smith, Sebastian County, Arkansas, 72901, USA
Listed on 2026-07-18
Listing for:
Aetna
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Aetna in Arkansas is seeking a Customer Service Representative (CSR) to assist members via phone, email, and written communications. You'll investigate issues, triage to appropriate departments, and provide clear explanations of plans, benefits, and regulatory information.
Ideal candidates have call center or retail experience, excellent English communication, empathy, attention to detail, and the ability to handle a high-volume workload in a production environment.
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