Student Worker, Financial Services

Job Description

The Student Worker in the Financial Services department is primarily responsible for managing daily procedures for the department and managing customer and vendor relationships. This position will work with multiple teams including Accounts Receivable, Cash Application, and Accounts Payable, as deemed appropriate by the leadership of the department.

• Review customer terms, paperwork and shipment details to ensure accurate invoicing.
• Manage customer account balances and identify delinquent payment situations.
• Process, print and transmit invoices.
• Apply cash as it is received from customer.
• Work to ensure customer and carrier relationships are maintained.
• Resolve customer disputes and rejections and perform root cause analysis with invoice transmission.
• Resolve account past due issues, billing disputes, misapplied payments, and other requests, as needed, to ensure accurate and timely payment of invoices.
• Image carrier invoices and index for payment processing and records storage.
• Review and approve vendor invoices, setups, and corrections.
• Determine root cause issue for late payments and implement problem solving solutions to prevent future late payments either from customers (A/R) or vendors (A/P).
• Work on specific projects as they arise, such as gathering credit report data, organizing and printing correspondence to customers, and entering invoice data into online systems.
• Improve quality, productivity, and effectiveness through the Quality Process in the handling of internal and external customers.
• Other duties and projects, as assigned.

• Education:
  • High School Diploma / GED, required
  • Pursuing Bachelor's Degree
• Experience:
  • No prior experience necessary
• Computer
  
  Skills:
  
  
  • Proficient in Microsoft Office Suite, preferred
• Additional Requirements:
  • Must be able to maintain highly confidential information.
• Competencies:
  • Active Learning
  • Flexibility and Adaptability
  • Initiative
  • Interpersonal Relationships
  • Managing Multiple Priorities
  • Problem Solving

• Work Hours:
  • This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.
• Travel Requirements:
  • Minimal (0%-25%)
• Compensation:
  • This is an hourly position paid biweekly.