Cognitive Engineer

Overview

The Cognitive Engineer designs, builds, and improves AI/ML services that power Arc Best products, enabling seamless interaction between people and digital systems through advanced technologies. This position collaborates with cross-functional team members, including Machine Learning Engineers, alongside stakeholders and external vendors to deliver secure, high-performing solutions that drive business value.

• Stay current with emerging cognitive technologies, AI/ML trends, and best practices.
• Execute the full software development lifecycle, from concept to deployment, ensuring scalability and security.
• Design and implement robust testing strategies to validate functionality and performance.
• Work with business and application teams to ensure AI systems integrate effectively with enterprise systems.
• Support live environments and participate in on-call rotations for issue resolution.
• Translate technical concepts into business-friendly language and maintain strong stakeholder relationships.
• Provide accurate task estimates, communicate updates promptly, and adapt to evolving priorities.
• Other duties and projects, as assigned.

Education:

• Bachelor's Degree in Computer Science or related field, with strong academic achievement, preferred

Technical Experience

• Hands-on expertise with AI/ML technologies, including Generative AI and Natural Language Processing, as well as familiarity with multimodal techniques for voice, vision, and text processing, preferred
• Proficiency with AI/ML frameworks such as PyTorch, Tensor Flow, and Keras, preferred
• Familiarity with modern development practices using Azure Dev Ops and Agile methodology, preferred
• Basic experience in UI/UX design and knowledge of programming languages such as C#/.NET and modern web technologies, preferred
• Understanding of SQL and ETL processes for data integration and transformation, preferred

• Active Learning
• Cognitive Computing
• Estimating
• Producing Results
• Software Development
• Stakeholder Focus

• Work Hours:
  
  Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload. Position is subject to 24 hour on-call responsibilities as needed.
• Travel Requirements:
  Minimal (0-25%)
• Compensation:
  This is a salary position paid biweekly.

Arc Best® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains.

We also offer moving services through U-Pack®. Our technology and innovations team, Arc Best Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the Arc Best team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.