Deskside Support Technician - Fort Smith Area

Deskside Support Installation Technician

Contract: May - September
Location: Fort Smith, AR Area
Pay: Hourly + Mileage
Schedule: Monday-Friday (Daytime hours)

Apex Systems is a world‑class technology services firm delivering innovative solutions that support our clients' digital transformation initiatives. We are currently seeking Deskside Support Installation Technicians to support a well‑known organization through a large‑scale, nationwide IT device refresh for corporate employees. This is an onsite role requiring travel to client locations throughout the surrounding area. Candidates must have reliable transportation and be comfortable driving between sites.

This is initially a contract position, with the potential for conversion to a permanent role following the successful completion of the project.

• Install and integrate laptops, printers, scanners, workstations, routers, and switches
• Perform basic troubleshooting and problem resolution during installations
• Educate end users on new systems and equipment
• Clean up materials and prepare legacy devices for pickup and shipment
• Provide professional, customer‑focused support at all locations
• Training will be provided

• IT support, hardware installation, or technical training preferred but not required
• Strong trainability with the ability to quickly learn and work within new systems and processes
• Strong verbal and written communication skills
• Excellent customer service mindset
• Comfortable traveling locally to install sites
• Must have reliable personal transportation
• Commitment to seeing the project through its full duration

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

You can access a full list of our benefits, programs, support teams and resources within the 'Welcome Packet' as well, which an Everforth Apex team member can provide.