Business Intelligence Analyst

The Business Intelligence Analyst creates and implements descriptive analytical reports and dashboards to drive business decisions and strategy. This position completes projects that impact all areas of Arc Best and its subsidiaries on a wide and ever-changing variety of subjects. The Business Intelligence Analyst is relied upon by decision makers at all levels to provide timely, accurate, actionable data and reporting for strategic and tactical planning.

• Work with stakeholders to document user requirements for data, dashboards, and reports.
• Analyze user requirements and design functional specifications based on findings for BI solutions and estimate effort needed.
• Design, develop, deploy, and document Enterprise BI solutions that leverage common data architecture and data optimization approaches.
• Test, troubleshoot, evaluate, and improve performance on business intelligence artifacts.
• Collaborate with and support business analysts throughout the enterprise on best practice analytics strategies and techniques.
• Provide day-to-day support to business analysts who develop reports on behalf of their departmental colleagues.
• Other duties and projects, as assigned.

• Bachelor's Degree preferably with superior academic achievement in Information Technology, Computer Science, Business Analytics, or other relevant field, preferred

• Prior experience or coursework in data modeling, requirements analysis, business analysis, data storytelling and visualization, preferred
• Experience with Microsoft Power BI, DAX, and Power Query, preferred

• Proficient with Microsoft 365 applications, SQL and Power BI. Knowledge of relational and multidimensional database designs, warehousing processes and designs, various business intelligence platforms, and software development technologies (Visual Studio preferred).

• Application Testing
• Interpersonal Relationships
• Knowledge of Organization
• Power BI Report Authoring
• Query and Database Access Tools
• Requirements Analysis
• Service Excellence
• Stakeholder Focus

• Expected 40 hours a week Monday through Friday between 8:00 am - 5:00 pm. This position participates in an on-call rotation which could result in irregular work hours on occasion.

• Minimal (0%-25%)

• This is a salary position paid biweekly.

Arc Best® (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 14,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need — from ground, air and ocean transportation to fully managed supply chains.

Arc Best has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company continues to invest in purpose-built technology such as Arc Best View™, its digital logistics platform that brings quoting, booking, shipment visibility and reporting into one connected experience.