Sales Support Specialist

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Support Manager__The work model for the role is:
Onsite #LI-Onsite

Your role and responsibilities:

The Sales Support Specialist is responsible for supporting the Sales organization and customers for the NEMA products. The Sales Support Specialist will support business growth through technical support to customers, sales units and other ABB divisions during the pre- and post-sale stages.

Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

You will be mainly accountable for:

Serve as primary point of contact for plants, engineering, district offices, and customers handling order related emails, product inquiries, and system issues.

Coordinate expedited orders, hot shipments, inspections, and design updates while managing communication across customers and internal teams.

Develop custom configurations and quotes, process domestic/international shipments, and resolve logistics challenges.

Review specifications, manage vendor/customer setups, approve credits, and lead cross-functional coordination to resolve order issues and support project execution.

Qualifications for the role:

High School Diploma or GED with minimum 2 years relevant experience – Required. Associate’s or Bachelor's Degree with NEMA or electrical motor product background - Preferred Working knowledge of Microsoft Word, Outlook, PowerPoint and Excel.

Additional

Preferred Experience Includes:
Working knowledge of Baldor’s SAP and other company’s electronic tools, Understand manufacturing concepts, processes and Flex-Flow and Lean concepts, Understand international laws, trade compliance, and US export, incoterms and exchange rates and ABB intercompany/international trade and routing practices

Candidates must already have work authorization that would permit them to work for ABB in the US.More about us:

ABB’s NEMA Motors Division is the global leading electric NEMA motors manufacturer. With more than 4,500 employees across the globe and seven manufacturing locations that produce more than 1.6 million motors every year, the division powers its customers from many industries with safe, reliable energy-efficient and effective solutions. NEMA Motors Division is a trusted leader with the shortest lead time and the broadest modularized product offering.

What's in it for youWe want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities  qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://(Use the "Apply for this Job" box below). Your Rights
6.As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M.

- 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at Protected…