Resident Director, Lion's Den

Lions’ Den Resident Director

Job Summary:

The Lions’ Den Resident Director is a full‑time live‑in position that reports directly to the Assistant Dean of Students for Housing & Campus and Community Engagement. As a member of the Student Affairs staff, they are responsible for the general welfare of all students, encouraging them to maximize their intellectual growth and personal development. They are expected to positively influence, contribute to, and improve the quality of life of the residential student through the residential curriculum, implementing college policies and procedures, and by forming relationships with students in their facility.

Location:

Fort Smith, Arkansas – University of Arkansas at Fort Smith

Department:
Housing and Residential Life

• Supervise 14 Resident Assistants through weekly staff meetings, scheduled one‑on‑ones, monitoring programming and community development, and semester evaluations.
• Participate in the development, coordination, and implementation of Housing & Residential Life procedures and programs.
• Coordinate the assignments, contract, and billing processes for Lions’ Den residents.
• Serve as a University Conduct Administrator; act as a conduct officer for the assigned residential area and inform the Assistant Dean of any issues.
• Serve in an on‑call capacity with other Housing & Residential Life professional staff, respond to all situations by working with Resident Assistant On Call and communicating with University Police, state and local emergency personnel, and other Student Affairs personnel.
• Supervise front‑desk/office operations including supervising RAs and student workers in the office, receiving mail and packages, communicating with residents and visitors, and answering the phone.
• Coordinate all move‑in and move‑out times and processes; conduct inspections of each room after vacating and before new occupancy, distribute and collect applicable housing forms, and timely communicate to residents.
• Ensure the quality and cleanliness of the residential area, including outdoor property, is maintained.
• Work jointly with the Assistant Dean of Students and Director of Facilities & Environmental Safety to ensure ongoing upkeep of facilities, custodial needs, maintenance efforts, and timely responses to work‑order requests.
• Coordinate lock and key changes with maintenance and track all key use, loss, and theft.
• Conduct quarterly Health & Safety inspections of all rooms with the help of Resident Assistants, document all work‑order needs and damage, and address any conduct violations.
• Implement, interpret, and continually develop HRL policies as stated in the Residential Handbook and Student Code of Conduct.
• Serve as a Campus Security Authority by understanding and following FERPA, Title IX, and the Clery Act as they pertain to on‑campus situations; serve as a mandatory reporter and be trained in Title IX policy.
• Serve as first‑level contact for parents regarding student housing needs and resident concerns.
• Coordinate room changes and consolidation throughout the year.
• Assist residents with approved ADA accommodations based on need.
• Maintain residential area budget.
• Establish Resident Assistant On‑Call schedule by ensuring staff availability for evenings, nights, and weekends.
• Advise the Residence Hall Association.
• Serve as coordinator for all Resident Assistant hiring and training.
• Hire, train, and supervise Lions’ Den desk workers.
• Adhere to the University of Arkansas – Fort Smith Employee Handbook.
• Require consistent on‑time attendance.
• Maintain a positive work atmosphere by acting and communicating in a manner that fosters teamwork and provides leadership to subordinates.
• Identify student rooms to serve as tour rooms for Admissions and ensure those rooms are ready when needed.
• Attend all University trainings, as required.
• Take part in university and/or departmental committees as required by the department of Student Affairs or for professional development.
• Assist in development and implementation of campus emergency and crisis management procedures, programs, and services.
• Maintain confidentiality of all student information.
• Review and create reports on an as‑needed basis.
• Ot…