Retail General Manager Ft. Smith
Listed on 2026-08-23
-
Management
Operations Management, Retail & Store Manager, General Management
Enter a Zip Code or City & Select a Location
Location:
5318 Rogers Ave, Fort Smith, AR, United States
Date Posted:
Aug 17, 2026
Requisition Number: 104563
At Office Depot Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location. Has accountability for managing sales performance and identifying sales opportunities. Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores.
Ensure maximum sales and profitability by focusing on key business initiatives.
The General Manager will own associate training and development, talent assessment, identifying and developing top talent, and succession planning. Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience; is actively engaged with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.
The General Manager is also responsible for hiring, merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations’ concerns and partnering with respective business partners on a timely basis. Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.
Qualifications & Requirements:- High school diploma or equivalent required; bachelor’s degree in Business, Marketing, Retail Management, or related field preferred
- 2–4 years of management experience, or equivalent skills gained through an internal development program
- Strong business acumen and sound judgment with proven people-management abilities
- Demonstrated leadership skills with the ability to lead, coach, and positively influence at all levels, while working both independently and as part of a team
- Excellent verbal and written communication skills
- Strong planning, prioritization, and execution skills in a fast-changing, often ambiguous environment
- Proficient with computers, job‑related technology, and POS systems for accessing and processing information and merchandise
About The ODPGroup
:
The ODPGroup, through its business entities ODP Business Solutions and Office Depot,is a leading provider of products,services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world‑class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and Office Max retail stores.
Commitment to Safety:We are committed tomaintaininga safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer
:
The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits &
Work Schedule:
The salary range for this role is $50,500/year to $64,000/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a401(k) and more, along with plenty of opportunities to move and grow within our organization!
You may be eligible toparticipatein an incentive program, paidin accordance withthe Incentive…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).