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Multi-Office Leader: Coaching, Ops & Growth
Job in
Fort Smith, Sebastian County, Arkansas, 72917, USA
Listed on 2026-08-29
Listing for:
H&R Block
Full Time
position Listed on 2026-08-29
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
H&R Block is seeking an Area Experience Leader to oversee a portfolio of 4-6 retail offices, delivering a consistently excellent client experience across locations. The role demands hands-on leadership, coaching teams, and balancing strategic oversight with in-office presence to ensure service excellence and strong business results.
You'll guide Tax Professionals and Client Service Professionals, set clear expectations, monitor performance, and drive adoption of new client experience processes
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