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Head of Customer Experience & Service Excellence; Hybrid

Job in Fort Smith, Sebastian County, Arkansas, 72917, USA
Listing for: Rheem Manufacturing Company
Full Time position
Listed on 2026-09-04
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 84000 - 155000 USD Yearly USD 84000.00 155000.00 YEAR
Job Description & How to Apply Below
Position: Head of Customer Experience & Service Excellence (Hybrid)

Rheem Manufacturing Company seeks a Manager, Customer Experience to oversee the division's Customer Service Professionals and guide service for internal and external customers on complex issues.

This role serves Rheem North America and offers a hybrid work arrangement with office Mon-Thu and remote Fridays across U.S. locations, including Oxnard, CA;
Fort Smith, AR;
San Antonio, TX; O'Fallon, MO; and Montgomery, AL.

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