Program Manager - Utility Treatment

The incumbent, under the guidance and direction of the Deputy Director of Operations, is responsible for the effective and efficient management and administration of the Treatment Program, including the Lake Fort Smith Water Treatment Plant, Lee Creek Water Treatment Plant, Massard Wastewater Treatment Plant, and “P” Street Wastewater Treatment Plant; and for providing subject matter guidance in developing long-term and short-term goals, strategic objectives and initiatives, operating and capital budgets, and financial plans.

The position is also responsible for dam safety and dam safety plans, reports to the Federal Energy Regulatory Commission (FERC), Arkansas Natural Resource Commission (ANRC), and compiling data for Discharge Monitoring Reports (DMR) and water reports required by state and federal agencies.

include the following:
Other duties may be assigned.

Note:

All City of Fort Smith positions require the employee to provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees, and have regular and reliable attendance that is non-disruptive. Must show cooperation and respect to fellow employees and supervisors at all times.

• Assist in developing program direction, priorities, goals, objectives, budgets, and initiatives to fulfill the mission of the City and Utility Department.
• Effectively manage the Utility Department’s Water and Wastewater Treatment Plants, and organizational structure; and effectively resolve escalated personnel and other sensitive matters.
• Develop resources for a successfully Treatment Program, including records and data, inventories, computer and information systems, and an engaged and effective staff.
• Provide research, analysis, reports, presentations, and recommendations on water treatment plant operations, dam safety, and wastewater plant operations; and reports for treatment plants based on analytical sample analysis and operational data.
• Communicate verbally and in writing within and outside the Utility Department for planning and coordination, assisting with presentations to a wide variety of public and stakeholder groups, and tactfully handling sensitive matters with discretion.
• Develop, coordinate, and manage goals and objectives, capital budgets, construction projects, and human resources.
• Act as the EAP Coordinator for dam safety plans/programs for the Lake Fort Smith and Lee Creek Dams.
• Prepare and file all required FERC reports and ANRC reports related to the dams.
• Log DMR data into the NetDMR Reporting system.
• Generate monthly water reports for submittal to the Arkansas Department of Health.
• Participates in classes and/or attend conferences that are deemed necessary by the Deputy Director of Operations and/or Utility Director.
• Follows City, Utility Department, and Wastewater Treatment Program safety practices and guidelines at all times, including wearing proper personal protective/safety equipment.
• Regular attendance and timeliness is required.

Directly supervises two (2) Water Plant Supervisors, and two (2) Wastewater Plant Supervisors. Indirectly supervises up to fifty-three (53) other employees within the program. Carries out supervisory responsibilities in accordance with the city’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; addressing complaints and resolving problems, both internal and citizen related.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative…