Quality Assurance Technician

Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future.

Leggett & Platt’s inventive heritage and leadership in the residential products industry span more than 130 years. As The Components People, we are the leading supplier of a wide range of products and components for all areas of life, including mattress springs and carpet cushion, as well as bedding machinery and erosion-control products.

Leggett & Platt’s inventive heritage and leadership span more than 130 years. Leggett & Platt has divisions that design, manufacture, and sell a variety of products for all areas of life. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the automotive, furniture, hydraulic cylinders, flooring, textile and geo components industries.

Leggett & Platt has been the driving force in bedding components technology since inventing the bedspring in 1885. Now, we own more mattress industry patents than anyone in the world.

Springs, foam, adjustable beds, machinery – our Bedding businesses design, produce, and supply innovative sleep solutions that help you rest comfortably.

Position Classification: Non-Exempt - Hourly

This position is primarily responsible for the implementation and maintenance of the Quality Management System (QMS) and to ensure that the customer’s expectations are met in an efficient manner.

Must be at least 18 years of age to perform this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Make certain that the QMS is established, implemented, maintained, and its effectiveness is continually improved.
• Responsible for maintaining records for internal quality audits, CAR/PAR program, and management review.
• Log and track all customer complaints for location and communicate on the status of complaints and/or corrective action requests.
• Monitor and measure product compliance to customer requirements to be sure customer’s expectations are met and daily duties are performed in a timely manner.
• Develop and facilitate the approval process of procedures and work instructions and other documentation to support the management system.
• Conduct or assist with training classes on various customer / QMS related topics.
• Communicate the quality policy to all people at the facility.
• Collect data and generate reports to maintain information board(s).
• Coordinate document and data control process and calibration program.
• Ensure that timely quality checks are performed per our quality plans.
• Participate in weekly staff meetings and maintaining staff RAIL.
• Direct business communication with major customers
• Developing, testing, monitoring, and modifying processes for every defined cycle
• Planning, calculating, prioritizing, and coordinating quality testing activities.
• Documenting entire cycle of planning and development of products
• Ensure GMP compliance with customers & industry regulatory requirements.
• Make recommendations by notifying supervisor, to correct problems that could hinder a machine’s performance, reduce output, or affect quality.
• Control further processing, delivery, or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected.
• Maintain Kaizen improvement (cost savings implementation)…