Store Lead - Mall Fort Smith - Part time

Location:

Fort Smith, Arkansas

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash‑wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

• Assist in developing talent through the training of associates, including giving in‑the‑moment coaching conversations.
• Partner with the Store Manager to address performance concerns with associates.
• Support and participate in all company training and development initiatives.
• Foster a positive work environment and provide direct, objective feedback in a timely manner.
• Assess performance and provide appropriate feedback on a daily basis and during the annual performance review process.
• Motivate and inspire associates to build brand loyalty and create a positive store environment for both internal and external customers.
• Model, encourage and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand.
• Represent the company in a professional and positive manner.
• Support the management team to maximize productivity through operational and product knowledge, customer service, and participation in key store initiatives.
• Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, driving store profitability, and managing payroll.
• Process payroll weekly.
• Modify schedule based on business climate.
• Help maintain a clean, organized and efficient stockroom, adhering to set policies.
• Ensure Environment (CRE) Standards & Safety requirements are being met.

• High school diploma or equivalent.
• 1–3 years of previous retail experience.
• Must be at least 18 years of age.

• Excellent customer engagement skills.
• Detail oriented and able to prioritize tasks.
• Able to work in a team environment.
• Capable of giving and receiving performance‑based feedback.
• Embraces self‑development.
• Effective communicator.
• Adaptable and flexible to changing priorities.
• Excellent time management, planning and organizational skills.
• Proficient in Microsoft Office and able to learn internal applications.
• Able to work a flexible schedule, including weekends, to meet business needs and full/part‑time availability requirements.
• Physically able to maneuver on the sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.