Retail Display Installer – Technology

Job Details

Job Type: Per Required Need

Work Location:

Market - SS - AR - Fort Smith

Retail Display Installer – Technology. Travel up to 90 miles from home, on average. Paid drive time & mileage reimbursement.

Schedule:

Work Monday–Friday; weekends are not required.

• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixturing.
• Complete necessary forms/images/surveys associated with each job/assignment before leaving the job site.
• Maintain and update displays according to planograms/client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and in installations involving a team of 2+ people, and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Assist other team members as needed.
• Adhere to timelines associated with accurate timecard submission, report anomalies daily with needed corrections.
• Work independently in a fast‑paced environment.
• Participate and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/workflows.
• Be available for weekend assignments as needed.

Your hours and locations may vary week to week, including occasional weekends; some early morning hours are possible, and/or holidays based on store/client requirements. Accept and schedule all assigned jobs within 48 hours of receipt.

Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders. Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.

Demonstrate professionalism, effective communication, and strong leadership while representing the company. Set a high standard for behaviour, foster a positive work environment, and ensure transparent, respectful communication with all team members. Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.

Ensure customer and client satisfaction is met/continually improved upon according to established shared service field KPIs as determined by field management. Be open to provide and receive feedback.

• Age / Eligibility:
  Must be 18 or older (due to insurance requirements); must be authorized to work in the United States.
• Availability:
  Flexible availability Monday through Friday; weekend and holiday availability as needed; early morning and late night availability as needed; maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Physical Abilities:
  Able to climb a ladder up to 10 feet, safely lift and carry up to 60 lbs, and kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability:
  Ability to adjust to the ever‑changing variety of tasks and work environments.
• Communication
  
  Skills:
  
  Effective communication via phone, text, and email to coordinate tasks and provide updates; use a smartphone for various tasks.
• Education:
  
  High school diploma or equivalent required. Previous retail or merchandising experience beneficial but not mandatory.
• Experience:
  
  Installation and merchandising experience preferred. Proficiency with hand and power tool usage. Ability to follow planogram directives and secondary communication.
• Technology:
  Must own an Android or Apple mobile device to upload photos and data. Must navigate various communication platforms and applications independently.
• Training:
  Must complete all training assignments and tasks within a designated time frame. Agents are expected to work collaboratively and autonomously.
• Transportation:
  Must have reliable transportation, a valid driver’s license, and proof of insurance. Willingness and ability to travel up to 90 miles…