National Account Manager – Walmart; Hand Tools | Private Brand

Job Title: National Account Manager – Walmart (Hand Tools | Private Brand)

Department: GSIU - Bentonville, AR

Reports To: Vice President of Sales

THE COMPANY: Hangzhou Great Star Industrial Ltd. is one of the world’s largest manufacturers of hand tools, specializing in R&D and the production of high-quality tools for DIY, professional, and industrial markets. Our brand portfolio includes Arrow Tool Group, Goldblatt, Pony & Jorgensen, Shop-Vac, SK Tools, Everbrite, Duratech, Swisstech, Work Pro, and more.

Great Star Industrial USA, LLC, based in Bentonville, AR is part of the Great Star USA family and operates alongside our US operating companies as well as directly partnering with our parent company in Hangzhou to support our successful and growing categories at Walmart & Sam’s Club.

REPORTING RELATIONSHIP: the National Account Manager – Hand Tools will report directly to the Vice President, Sales for our Walmart & Sam’s Club Hand & Power Tools businesses and work collaboratively as part of Walmart Sales team for our private branded products. This position will have several category and/or department of responsibility and will have an Associate Account Manager reporting to them.

ABOUT THE POSITION: This role will serve as the primary commercial leader responsible for driving revenue growth, profitability, customer relationships, and strategic business development with Walmart. The National Account Manager will work closely with Walmart merchants, replenishment teams, product development and key cross-functional partners across Great Star's global organization. This position requires exceptional customer management skills, strong business acumen, and the ability to effectively collaborate with product development, sourcing, engineering, and manufacturing teams located throughout Asia.

The ideal candidate brings a deep understanding of Walmart's retail ecosystem, experience in the hand tools, hardware, or home improvement categories, and a proven ability to manage complex private brand programs from concept through execution.



Key Responsibilities


Walmart Account Leadership

• Serve as the primary relationship owner for Walmart within the Hardware Private Brand business.
• Develop and execute annual sales and category growth strategies aligned with Walmart's objectives and Great Star's business goals.
• Build trusted partnerships with Walmart merchants, product development managers, replenishment managers, and cross-functional stakeholders.
• Lead line reviews, annual business planning, assortment recommendations, promotional planning, and new item launches.
• Negotiate pricing, program terms, promotional opportunities, and assortment expansions that drive growth.
• Identify opportunities to product and program offerings across Walmart stores and eCommerce platforms.
• Lead development of ecommerce strategy to rapidly accelerate digital sales growth.

• Deliver annual revenue, market share, and other assigned targets.
• Monitor sales trends, inventory levels, in-stock performance, competitive activity, and category insights.
• Analyze customer and marketplace data to identify growth opportunities and mitigate business risks.
• Utilize Walmart systems and reporting tools, including Retail Link and Scintilla, to make data driven business decisions.
• Lead regular business reviews with Walmart and internal leadership teams.

• Partner with global sourcing, engineering, quality, and product development teams to create innovative tool solutions for Walmart.
• Manage product development timelines, commercialization efforts, and launch execution.
• Ensure products meet Walmart's quality, compliance, packaging, regulatory, and sustainability requirements.
• Drive continuous improvement initiatives focused on cost optimization, margin enhancement, and product differentiation.

• Act as a key bridge between Walmart and Great Star's Asia-based sourcing, product development, engineering, and manufacturing teams.
• Effectively communicate customer requirements, product specifications, forecasts, and project timelines across global teams.
• Coordinate with…