Maintenance Tech

Title: Maintenance Technician

Location: Fort Smith, AR 72903

Reports To: Technical Supervisor

• Assign tickets through the work order system for all repairs related to fitness and spa equipment for your assigned club locations unless under manufacturer warranty.
• Have responsibility for maintenance of all fitness and spa equipment per the manufacturer guidelines on a recurring schedule.
• Report to the Technical Supervisor who will lead and develop you through coaching and feedback, provide support in outlining the recurring schedule, and ensure appropriate alignment and assigned routes to effectively distribute maintenance duties.
• Order parts and purchase supplies on an as‑needed basis to enhance the member experience in our clubs.
• Update the ticketing system and close out tickets when work is completed.
• Have a set of clubs assigned to you as part of your territory to provide maintenance on fitness and spa equipment.
• Address facility‑related work orders (lighting, plumbing, flooring, etc.).
• Support preventive maintenance efforts on facility infrastructure (HVAC filters, water softener, etc.).
• Triage what can be handled in‑house vs. vendor escalation.
• Proactively identify and resolve minor facility issues.
• Safely utilize ladders and access club rooftops as needed for tasks such as HVAC filter replacements, minor repairs, or coordinating vendor work.

Work for a company that lives its Core Values:
We Win Together, Be Better Every Day, Be Kind & Respectful, Do the Right Thing, and Everyone Matters.

• High School Diploma.
• Excellent customer service skills with a high degree of member awareness.
• Knowledge of basic electrical, mechanical, and materials.
• Well organized, self‑motivated, reliable, detail oriented, and able to work without supervision in a team environment.
• General handyman skills to perform minor repairs on plumbing, lighting, drywall, flooring, and fixtures.
• Experience using basic hand tools and power tools safely and effectively.
• Ability to assess facility issues, determine root cause, and resolve or escalat(e) appropriately.
• Comfortable working independently on a wide variety of facility‑related tasks in a fast‑paced environment.
• Prior experience in facilities maintenance, general repair work, or building upkeep is a plus.
• Comfortable working at heights, including climbing ladders and accessing rooftops in accordance with safety protocols.
• Valid driver’s license with satisfactory driving record.
• Able to travel to clubs in the assigned territory.
• Able to periodically lift and/or move up to 100 pounds.
• Must be able to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, or crouch.