Maintenance - Maintenance Manager

Company Overview

Canadian Niagara Hotels Group is one of Canada’s largest hospitality and entertainment organizations headquartered in Niagara Falls. The portfolio includes international hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, and a diverse range of dining, retail, spa, conference, and entertainment venues.

The Marriott on the Falls Hotel is seeking a hands‑on, results‑driven Manager of Facilities & Maintenance to lead all aspects of facilities operation, maintenance, and building systems for a high‑volume, full‑service hotel. The role reports directly to the Area General Manager and is critical to ensuring reliability, safety, and the overall guest experience.

• Lead and execute all engineering and maintenance operations across the hotel.
• Oversee the operation, repair, and maintenance of all building systems, including HVAC, refrigeration, boilers, chillers, cooling towers, plumbing, electrical, mechanical, pool/spa systems, compressors, control systems, and life safety equipment.
• Ensure all systems operate efficiently, safely, and in full compliance with applicable codes, standards, and brand requirements.
• Maintain comprehensive knowledge of critical infrastructure including elevators, building systems, and in‑room technology such as Key Lock System, TV/Guest Room Entertainment, Internet, and telephony.

• Develop, implement, and continuously improve a comprehensive preventative maintenance program.
• Oversee maintenance of guest rooms, public areas, heart‑of‑house spaces, and all equipment to ensure optimal performance and guest comfort.
• Conduct regular property walk‑throughs with leadership to ensure maintenance standards are upheld and issues are proactively addressed.
• Maintain accurate documentation including O&M manuals, warranties, permits, certifications, and inspection records.

• Plan, oversee, and execute capital projects, renovations, and other major maintenance initiatives.
• Develop and manage annual Cap Ex and operating budgets, ensuring alignment with asset preservation and business objectives.
• Lead energy‑management initiatives to optimize efficiency and control operating costs.
• Source competitive bids, manage vendor relationships, and ensure quality, pricing, and service standards are consistently met.

• Ensure full compliance with all health, safety, and regulatory requirements, including fire, life safety, and sanitation standards.
• Implement and manage key safety programs, including Lock‑out/Tag‑out, emergency systems, fire detection/testing, and evacuation procedures.
• Support fire‑safety operations including training and coordination of fire brigade and emergency response teams.
• Conduct regular safety meetings in partnership with Human Resources and ensure ongoing staff training and awareness.

• Lead, train, and manage the maintenance team, including recruitment, scheduling, performance management, and succession planning.
• Foster a culture of accountability, responsiveness, and continuous improvement.
• Monitor team performance, provide ongoing coaching, and address performance concerns in a timely and professional manner.
• Ensure all associates are properly trained in safety protocols, operational procedures, and service standards.

• Accountable for the financial performance of the department, including payroll, expenses, and supply management.
• Monitor departmental costs to ensure alignment with budgetary goals while maintaining service and operational standards.
• Maintain inventory control of tools, equipment, supplies, and uniforms.
• Ensure all administrative functions including hiring, performance reviews, documentation, and compliance records are properly executed.

• Partner closely with all hotel departments to ensure seamless operations and an exceptional guest experience.
• Maintain a strong understanding of overall hotel operations and proactively support operational needs.
• Respond to…