Supply Chain Development Program

The Supply Chain Development Program at RWI Logistics is an entry-level, full-time role designed for recent college graduates that provides foundational training and development necessary to prepare for a career in supply chain logistics. The position is comprised of rotational opportunities over the span of approximately 18-24 months that provide cross-departmental exposure and a position placement upon the rotation completion. The program aims to provide hands‑on experience in understanding our business operations, how various components work together to drive our success, and be fully integrated into our organizational culture.

You will work independently and in a team environment with practical experience in 2 to 4 rotations, lasting 6 to 9 months (timing and length of rotations are based on business need). Examples of department or team areas you may work in:

• Finance & Accounting participation in accounting basics
• Customer-focused operations training in efficiency and service excellence
• Carrier-focused operations managing fast-paced carrier-related activities
• Technology & Continuous Improvement: developing process and project skills

• Accounts Receivable Management:
  Oversee customer invoicing, payment application, and collections to ensure timely cash flow. Resolve short/over payments and maintain accurate records of collection efforts while minimizing write-offs.
• Cross‑Functional Coordination & Dispute Resolution:
  Collaborate with Sales, Operations, and customers to investigate and resolve billing disputes quickly. Support accurate account setup, documentation, and prompt resolution of A/R aging issues.
• Process Execution & Continuous Support:
  Maintain billing accuracy, meet invoicing deadlines, support carrier invoice processing, and assist the Finance team with reporting and special projects as needed to improve operational efficiency.
• System Utilization and Data Accuracy:
  Learn to utilize the Transportation Management System (TMS) to manage customer shipments, load updates, and ensure compliance with carriers. Ensuring data integrity in the system is crucial for effective operations and decision‑making.
• Scheduling and Coordination:
  Schedule and reschedule pick‑up and delivery appointments for all loads. Proactively notify shippers and receivers of any changes to optimize the scheduling process and minimize disruptions.
• Communication and
  
  Collaboration:
  
  Maintain regular communication and collaboration with customer/carrier representatives to update the status of loads and meet customer service and reporting requirements.
• Develop Carrier Relationships:
  Identify, source, and develop business relationships with new motor carriers to support spot and contract customer freight effectively. Aim to grow existing carrier partnerships, enhancing the company’s capacity to meet diverse shipping needs.
• Issue Resolution:
  Identify and troubleshoot load issues, think critically, and collaborate cross‑functionally to determine and implement the best course of action.
• Operational Support and Data Reporting:
  Take appropriate actions to support the completion of all carrier‑related dispatching activities, including reporting the accuracy of data (driver information, carrier dispatch contacts, and equipment types), initiating tracking technology, and escalating driver management issues to relevant parties.
• Process Improvement & Project Execution:
  Collaborate on cross‑functional initiatives aimed at streamlining workflows, reducing inefficiencies, and improving system performance. Contribute to project planning, documentation, stakeholder coordination, and implementation of solutions that deliver measurable business value.
• Data Analysis & Business Reporting:
  Analyze business processes and performance metrics to identify gaps and opportunities. Develop reports and dashboards that translate complex data into insights that drive strategic decisions and continuous improvement across the organization.

4-year degree in Logistics, Operations Management, or a related Supply Chain/Business Logistics field.