Administrative Assistant (DUI Program

Position Summary

Bridgeway Center, Inc. (BCI) is seeking a dependable, detail-oriented Administrative Assistant to join our Driving Under the Influence (DUI) Program. This is a Full-Time (FT) position. The DUI Program is licensed and regulated by the Florida Department of Highway Safety and Motor Vehicles (FLHSMV), Bureau of Motorist Compliance, under Chapter 15A-10, Florida Administrative Code (F.A.C.), and Florida Statute 316.193. The Administrative Assistant plays a critical role in ensuring that client registration, records, and reporting meet these state requirements.

The Administrative Assistant is a high-performing, self-directed professional who can work independently with minimal supervision while managing a fast-paced front desk and administrative workload. This individual is responsible for registering clients into DUI Level I and Level II education courses and Special Supervision Services, verifying court orders and referral paperwork, entering and maintaining accurate client data, scheduling classes and evaluations, collecting fees, and preparing state-required completion documentation.

Strong customer service skills are essential, as the Administrative Assistant is often the first point of contact for clients navigating a difficult and sensitive legal process.

The Administrative Assistant prepares client charts in advance of appointments, classes, and evaluations, and is responsible for ensuring that every chart and every piece of data entry is accurate and completely filled out before and after each client encounter. This role requires excellent organizational skills and time management to plan ahead, juggle multiple deadlines, and keep the office running smoothly, along with a proactive attitude and a genuine willingness to step in and assist wherever the DUI Program needs support.

The ideal candidate is comfortable working with computers and standard office/data-entry software, is highly organized, maintains strict confidentiality, and exercises sound judgment and accuracy when handling legally sensitive, court-related, and FLHSMV-regulated documentation.

At BCI, you’ll be part of a mission-driven team dedicated to reducing repeat DUI offenses and improving outcomes for the individuals and communities we serve. As an Administrative Assistant, your accuracy and professionalism directly support BCI’s compliance with state regulatory requirements and help clients meet their court and licensing obligations.

We provide comprehensive training on FLHSMV requirements, program procedures, and the systems used to manage client records, so you can succeed in this role from day one.

• The opportunity to work independently and take ownership of your workload
• Meaningful work that helps clients meet court-ordered and licensing requirements
• Hands-on training in FLHSMV DUI program regulations and compliance procedures
• A stable, mission-driven organization with a competitive benefits package and opportunities for professional growth

This is a Full-Time (FT) position, and the associate in this role is eligible for BCI’s full benefits package in accordance with BCI policy.

BCI offers competitive salary and benefits. Benefits include:

• Eleven (11) Paid Holidays
• Seventeen (17) days per year of PTO
• 403(b) Retirement Plan with Employer Match
• Employee Assistance Program (EAP)
• Health Care / Dependent Care Reimbursement Program
• Employer Paid $15,000.00 Life Insurance
• Teladoc
• Health Insurance
• Vision / Dental Insurance

• High School (HS) Diploma OR GED.
• Two (2) years of administrative-type work experience preferred (e.g., front desk, customer service, clerical, data entry, or similar office experience).
• Bilingual/Bicultural (English/Spanish) preferred (not required).

• Applicants must be able to pass an Agency for Health Care Administration (AHCA) Medicaid and Florida Department of Children and Families (DCF) Level II background check (Clearinghouse Education and Awareness Website: )
• National Sex Offender Registry search
• Office of Inspector General (OIG) check (if you have previously worked for…