Product Lifecycle Manager

Department:
Product

Location:

Northwest Florida
Work Arrangement:
Onsite only. Remote and hybrid work arrangements are not available for this position.

Updated Posting

Note:

This position has been relisted and updated to reflect clarified role expectations, reporting structure, and onsite requirements.

The Product Lifecycle Manager supports the Product Department by helping product work move clearly and intentionally through idea evaluation, validation, definition, readiness, release support, and post-launch follow-up. This role reports directly to the Director of Product and works closely with Product, Engineering, UI/UX, CXP, Marketing, Operations, department directors, and executive leadership.

This position is designed for someone who can operate in ambiguity, ask the right questions, challenge assumptions constructively, and help teams move from open-ended ideas to clear, actionable decisions. The Product Lifecycle Manager must be able to understand technical tradeoffs, product priorities, customer impact, operational readiness, and business needs while communicating clearly with both technical and non-technical audiences.

This is not a traditional Product Manager, Scrum Master, Project Manager, Technical Writer, or Software Engineering role. It is a lifecycle clarity, product readiness, and cross-functional alignment role that requires strong judgment, technical fluency, direct communication, and the ability to use process as a practical guardrail rather than a rigid blocker.

The Product Lifecycle Manager helps Talking Parents scale product decision-making by improving clarity, readiness, documentation, and alignment across teams. This role creates value by helping teams understand what is being considered, what is in scope, what risks or dependencies exist, and what decisions are needed before work moves too far into implementation.

By serving as a liaison between department directors, Product, Engineering, customer-facing teams, operational teams, and executive leadership, this position helps reduce confusion, prevent avoidable rework, improve release readiness, and support thoughtful product decisions that align with Talking Parents’s business goals, customer needs, technical realities, and operational priorities.

• Support product initiatives through evaluation, validation, definition, readiness, release, and post-launch follow-up.
• Track initiative status, open questions, decisions, dependencies, risks, ownership, and readiness concerns.
• Review product documents, scope materials, requirements, release notes, and stakeholder communications for clarity, completeness, and consistency.
• Help Product, Engineering, and leadership clarify objectives, assumptions, scope boundaries, user impact, technical considerations, operational needs, and success criteria.
• Identify unclear scope, missing information, unresolved questions, ownership gaps, technical constraints, operational risks, and downstream impacts before they create confusion or rework.
• Ensure lifecycle documentation clearly captures scope, open questions, risks, dependencies, assumptions, decisions, and future considerations.
• Serve as a bridge between Product, Engineering, UI/UX, CXP, Marketing, Operations, department directors, and executive leadership.
• Translate product, technical, operational, customer-impact, and business context for technical and non-technical audiences.
• Ask direct, thoughtful questions that surface risks, tradeoffs, feasibility concerns, customer impact, business impact, and operational needs.
• Challenge assumptions and provide clear, professional feedback when scope, timing, readiness, direction, or expectations are misaligned.
• Support release readiness by helping teams understand documentation, customer-facing impacts, risks, dependencies, support needs, and operational considerations before launch.
• Reinforce scope boundaries and identify when new ideas, late requests, or added requirements need separate evaluation.
• Maintain lifecycle templates, documentation standards, handoff expectations, readiness checkpoints, and lightweight process guidance.
• Use lifecycle processes and AI-assisted tools to improve clarity, consistency, accountability, documentation quality, risk identification, and stakeholder communication.

• 3+ years of experience in software product lifecycle management, product operations, technical product management, SaaS operations, software engineering, technical program coordination, or a related cross-functional software role.
• Technical fluency in modern B2C SaaS environments, including full-stack concepts, system dependencies, technical tradeoffs, implementation constraints, release considerations, and operational risk.
• Experience working with software engineering teams to clarify requirements, evaluate feasibility, surface risks, and support product decisions before implementation.
• Ability to review product, scope, requirements, release, and…