Customer Service Lead & On‑Site Leader
Job in
Fort Walton Beach, Okaloosa County, Florida, 32549, USA
Listed on 2026-07-31
Listing for:
Pep Boys
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Pep Boys is seeking a Customer Service Lead to play a pivotal role in delivering outstanding customer experiences and to act as the primary on-site leader when management is not present. The CSL will mentor teammates, support daily service center operations, and drive safe, compliant and customer-focused performance.
This role requires leadership presence, a strong customer service background, and the ability to handle escalated issues while maintaining daily workloads and store standards.
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