Network and Computer Systems Administrator

Overview

JST is seeking a Network and Computer Systems Administrator to support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers and provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization.

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture.

• Support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers
• Provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization
• Provide solutions to complex problems on the integration of various technologies
• Assigns personnel to various projects, directs their activities, and evaluates their work
• Ensures long‑term requirements of systems operations and administration are included in the overall information systems planning of the organization
• Provide database, server, network, mobile device, radio, and client administration, operations, maintenance, engineering support, client support, network monitoring, software configurations, servers, switches, routers, firewalls and perform daily systems monitoring, patch/software management, as well as tech refreshes and upgrades
• Support the application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications
• Support the design, development, documentation, analysis, creation, testing or modification of computer systems based on and related to user or system design specifications
• Responsible for resolving IT hardware and software infrastructure issues using systems analysis techniques and procedures to ensure appropriate functions
• Ensure AFSOC's Patriot Excalibur (PEX) instances are operational and patched for both hardware and software
• Provide reach‑back support from Hurlburt Field, FL for forces at other in‑garrison and deployed sites across the world including the operations and maintenance of OL services in support of AFSOF units at sites without dedicated support
• Support the 24 hours a day 7 days a week operation of the Mission Systems Support Center (MSSC) and its associated hotline
• Log, track, and coordinate issues raised by AFSOF personnel and units, ensuring issues are resolved in a timely fashion. via phone, remote computer access, and on‑site if applicable
• Define and mature operations and maintenance processes for systems
• Develop and follow documented incident response measures
• Maintain hardware and network infrastructure for fielded systems
• Monitor, diagnose, and resolve complex network, storage and computer system issues
• Collaborate with IT team to develop action plan for improved operations
• Install, configure, and maintain computer software integrity
• Implement operating system enhancements that will improve system reliability and performance

• Bachelor's degree in Engineering, Science, Business, Information Technology OR 3 years of equivalent professional experience
• 3+ years of experience in Information Technology
• Minimum of (1) one year experience as a Systems Administrator
• Current DoD Active SECRET / Ability to receive a TS/SCI clearance
• Microsoft Certified Solutions Expert (MCSE)
• Experience with DoD Risk Management Framework (RMF)
• Experience with Windows platform
• IAT Level II certification;
  Experience with Windows (2012 and higher);
  Scripting;
  Power Shell (Windows);
  Bash (Linux);
  Active Directory; MDM preferred
• Excellent verbal and written communication skills
• Must be able to sit and stand for long periods of time
• Must be available for on-call support as needed

Amazon Web Services Certs; AWS Sys Ops Administrator Associate; MDM Certs (one of any listed:
Air Watch Enterprise Mobility Professional;
Mobile Iron Administration Certification; IBM Certified Deployment Professional - MaaS
360 On‑Premise);
Systems Admin IT Certification (MCSA or RHCSA)

JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.