IT Specialist

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Full Time Operations Center, Fort Walton Beach, FL, US

6 days ago Requisition

Starting Pay: $33.70

Position Closing Date: 08/04/2026

Provides a secure and reliable infrastructure for the Credit Union to operate within. Installs, maintains, updates, configures, and secures:
Network infrastructures, firewalls, servers, SAN, networking hardware, backups, software, and support documentation.

• Design, install, configure, maintain, update, troubleshoot, and test:
  Servers, SAN, Routers, and related networking equipment. Evaluate and make recommendations for hardware and software upgrades and purchases.
• Perform regular vulnerability assessments, penetration tests, and remediate vulnerabilities on firewalls, systems, software, and network infrastructure.
• Design configure and maintain MFA, Microsoft Active Directory, identity providers, SSO, DLP, VMWare/Hyper-V, email, certificates, group policy, and cloud tenants.
• Install, configure, and maintain: IPS/IDS, Firewall, Endpoint Detection and Response, Anti-Malware, SIEM, VPN, and related equipment for maximum protection.
• Create IT documentation to facilitate installation, configuration, training, and maintenance of equipment and software.
• On call availability for after-hours support, configuration, updates, and maintenance.
• Perform advanced user administration and technical support to Credit Union staff and members.
• Ensure all firmware, servers, SAN, and related equipment is fully patched.
• Maintain and configure data backups. Maintain, update, and test every aspect of business continuity, hardware, and software.
• Configure and audit internal and cloud file sharing, permissions and security for least privilege. Use automation tools to streamline the automation of common tasks and processes.
• Complete log reviews and checklists. Review logs for anomalies for potential security violations and system errors. Maintain records of maintenance and virus checks.
• Notify IT Management of all unusual or recurring problems, outages, security issues, and unmitigated risk.

• Provide professional courteous service to all employees and members.
• Maintain the highest level of integrity and conduct oneself in an ethical manner.
• Have good verbal and communication skills.
• Maintain good time management: prioritize and manage multiple tasks efficiently, meeting deadlines while maintaining attention to detail and service quality with minimal oversight.
• Actively support the mission, vision, and core values of the Credit Union.
• Complete all assigned tasks while maintaining a positive attitude.
• Troubleshoot and resolve technical issues in a timely, professional friendly, and accurate manner.
• Consistently reliable in attendance, punctuality, and dependability.
• Take full ownership of your responsibilities. Actively drive your tasks and projects forward, ensuring that all tasks are followed through to completion.

Three years to five years of similar or related experience.

(1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree). Prefer a bachelor's degree in Information Technology or computer related field. Certifications in Microsoft, Fortinet, and Certified IT Specialist are preferred.

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Must be able to maintain confidential data.

Must be able to lift up to 50 lbs

May be exposed to moderate noise levels, dust, and varying temperatures in server rooms, network closets, buildings, or outdoors.

Must be able to bend, kneel, crawl under desks, and climb…