Director of Operations – Home Care

Salary: $65,000 – $75,000 per year, plus performance-based bonus

Visiting Angels of the Emerald Coast is a locally owned and operated home care agency serving seniors throughout Okaloosa, Walton and Bay Counties, including Fort Walton Beach, Niceville, Destin, and Panama City. With over a decade of experience, we are known for delivering compassionate, reliable, and personalized non‑medical home care services. We are proud to be recognized among the nation’s Top 50 home care agencies for client satisfaction by Home Care Pulse and are part of the nationally respected Visiting Angels network.

Our mission is to help seniors remain safely and comfortably in their homes while providing a supportive and professional environment for our caregivers and staff.

This is a full‑time, on‑site position based in Shalimar, FL, for the Director of Operations – Home Care. The Director of Operations serves as the operational leader of the office and is responsible for overseeing daily operations, supervising office staff and caregivers, ensuring excellent client care, and maintaining regulatory compliance.

Key responsibilities include managing staffing and scheduling operations, supervising office personnel, resolving client and staffing issues, and monitoring operational performance to ensure continuity of care. The Director of Operations will also develop and maintain relationships with referral sources and support local marketing and community outreach efforts to drive continued growth.

This role participates in a rotating on‑call schedule to ensure operational continuity and leadership support as needed.

• 3+ years of leadership or management experience
• Experience supervising staff and managing daily operations
• Strong organizational, leadership, and communication skills
• Ability to operate independently and manage multiple priorities
• Strong problem‑solving and decision‑making abilities

• Experience in home care, healthcare, or staffing environment
• Experience managing caregiver staffing and scheduling
• Knowledge of Florida home care regulations (AHCA)
• Experience in client service management and staff supervision
• Bachelor’s degree in Business Administration, Healthcare Management, or related field preferred

• Salary: $65,000 – $75,000 per year
• Performance‑based bonus opportunity
• Healthcare benefit through Vitable MEC+ with virtual primary care and preventive services.
• Paid Time Off and paid holidays
• Leadership role with autonomy and growth opportunity
• Established office with strong reputation and support
• Please note:
  
  Relocation assistance is not provided for this position.

Serving Fort Walton Beach, Niceville, Destin, and surrounding areas

Submit your resume to be considered for this leadership opportunity with Visiting Angels of the Emerald Coast.