Director of Operations

• Location:
  
  Candidate must live in one of the following cities OR be willing to relocate to one of them within 4 weeks of start date.
• Fort Walton, Panama City, Niceville, Lake City, or Gainesville
• This position requires traveling between 5-7 of our hospitals in the areas listed above

• Location:
  
  Candidate must live in one of the following cities OR be willing to relocate to one of them within 4 weeks of start date.
• Fort Walton, Panama City, Niceville, Lake City, or Gainesville
• This position requires traveling between 5-7 of our hospitals in the areas listed above

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Director of Operations today with HCA North Florida Division.

Provides leadership and direction for program management and operations. Responsible for existing program management and successful implementation of new programs across Hospital Based Services (HBS). Owns the development of standardized program implementation methods. Responsible for the development, communication, and implementation of standardized operations processes, workflow design, and ongoing measurement of key success indicators.

• Directs all activities related to new program operations/implementation
• In collaboration with HBS Leadership, facilitates, organizes the creation, and manages the following:
• Implementation manual
• Physicians' orientation manual
• Advanced Practice Providers orientation manual
• Annual gap assessment
• Order set development and annual review
• Policy/procedure annual review
• Job descriptions
• Recruitment
• New employee on-boarding
• Create, manage, and oversee IHBS project portfolio
• Manage all project requests (clinical & operational)
• Manage approval process through executive team
• Management of new program portfolio
• Directs and mentors all activities assigned to project manager
• Collaborates with Chief Operating Officer & GVP to create executive summary communications and presentations for all clinical and business operations across the company
• Including but not limited to facility executives, corporate executives, IHBS internal team
• Facilitates and organizes IHBS committees and sub-committees to ensure coordination and collaboration between all key stakeholders
• Monitor and report on portfolio performance
• Work effectively with development to enhance growth initiatives
• Support the goals of the facilities, divisions and markets
• Serve as a key member of the leadership team
• Assist in developing physician development plans, process improvements and implementation of best practices
• Work effectively with management and support teams
• Work effectively with the physician recruiting and HR functions of HCA Physician Services and hospital liaisons to support the placement of qualified physicians in hospital-based programs
• Ensure that HCA Physician Services compliance, training and education, policies and procedures are implemented for efficient, effective management of all programs, as appropriate for Hospital Based Physicians
• Display consistent behavior that enhances the public image of the organization as evidenced by professionalism in interactions with peers, subordinates, customers, patients, families, physicians, payors, vendors, etc.
• Participate in the recruitment, interviewing, selecting and hiring of new employees as assigned
• Participate in ongoing orientation and education of new and existing employees as assigned
• Conduct performance evaluations and corrective disciplinary action with employees as assigned
• Maintain strictest confidentiality in areas of patient, employee and physician relations
• Help prepare and participate in program, facility, market and division…