Field Technician - Philadelphia, PA

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Are you ready to join the Un-carrier movement?

T‑Mobile is seeking a motivated and skilled Field Technician to support our Engineering & Operations team across the city of Philadelphia and some surrounding suburbs.

This position is ideal for a well-rounded technician who thrives in a hands‑on environment, enjoys working independently, and is comfortable supporting a wide range of network sites. You will play a key role in maintaining network performance, resolving issues, and supporting ongoing improvements across the market.

We foster a collaborative, agile culture that encourages innovation and teamwork—living the Un-carrier approach every day.

The Field Technician serves as a technical contributor within and occasionally beyond their immediate team. This role supports both operational and project-based work, requiring a solid understanding of radio access networks (RAN), backhaul, signaling, disaster recovery, data services, and location-based services.

The position also requires foundational knowledge of network design, capacity planning, and power systems (AC/DC), along with the ability to apply that knowledge in real‑world field scenarios.

• Technical Support: Solve network performance issues, support outage resolution, and find opportunities for operational improvement
• Project Support: Complete and support key projects, ensuring accurate tracking, reporting, and communication
• Operations: Recommend process improvements and assist in developing documentation, job aids, and procedures
• Continuous Learning: Stay ahead of evolving technologies, systems, and company standards

• Bachelor’s degree OR equivalent relevant field experience. Candidates with deep technical or field experience are encouraged to apply—no degree required.
  • Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 2–4 years of experience in field operations, maintenance, or related technical roles
• 2–4 years of experience in wireless telecommunications or a related field

• Electronics: Basic operational knowledge, understanding, and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio, and AC/DC power systems. (Required)
• Computer Fluency: Proficiency with Microsoft Office and similar productivity tools. Includes an understanding of Internet Protocol and a willingness to incorporate AI-driven tools when preparing and triaging solutions for logical network components. (Required)
• 5G New Radio (): Demonstrated experience with, or the ability to learn, Radio Access Network (RAN) equipment and 5G  as they apply to field operations. (Required)
• Base Station: Working knowledge of base station equipment, installation, configuration, and maintenance as it relates to network performance and reliability. (Required)
• Continuous Development: Candidates are expected to actively grow their skills through ongoing training, certifications, and hands‑on experience in an ever‑evolving telecommunications landscape. (Required)
• Disaster Recovery Planning: Familiarity with disaster recovery protocols and the ability to complete contingency plans to restore network services with minimal disruption. (Required)
• Network Troubleshooting: Ability to systematically identify, diagnose, and resolve network issues across a range of hardware and software systems in both planned and emergency scenarios. (Required)
• Project Management: Ability to plan, coordinate, and complete field assignments efficiently, managing time, resources, and priorities to meet deadlines and service commitments. (Required)
• Radio Access Networks (RAN): Practical knowledge of…