Visitor Control Specialist; VC

Location: Ft Washington, MD (Onsite)

Clearance: TS/SCI

Education: BA/BS (or AA/AS plus an additional 4 years of work-related experience, or total substitution for the BA/BS with an additional 6 years of experience, 4 of which must be work-related)

Outcomes:

The successful candidate is expected to accomplish the following outcomes in the first year on the position:

• Formally track all tasks, to include: assigned by, suspense, status, and comments on all assigned tasks through completion and be prepared to brief upon request.

• Develop digital continuity folders and files that include standard operating procedures, workflows and POC lists to accomplish all tasks.

• Create 2-3 products beyond the client’s requirements that positively impact the client to either increase efficiency, effectiveness, or innovation.

• Master position tasks within 60 days and exceed requirements within 90 days.

Responsibilities:

• The Visitor Control Specialist (VC) shall provide direct support to the SAF/OC Security Office for Visitor Control and Access Control. The contractor shall be familiar with Intelligence Community Directive (ICD)-705, Physical Security Standards for Sensitive Compartmented Information Facilities (SCIFs). VC personnel providing visitor control, access control and alarm response shall possess a Top Secret/Sensitive Compartmented Information (TS/SCI) Personnel Security Clearance in order to have unescorted access with the facilities.
  
  The VC shall be authorized to open and close SCIF areas with government authorization. Specific tasks include but are not limited to:

• Within 45 days of being assigned, be familiar with local Security Guidance, Organization Operational Instructions (OI), SOPs, Emergency Action Plans (EAPs), and Visitor Control Operations.

• Provide Visitor Control Center customer service.

• Create, issue, turn-in, and destroy, per regulations and standard operating procedures, agency/organization specific badges.

• Maintain 100% Accountability & Control/Inventory of agency/organization specific badges.

• Process, track, receive Inbound Temporary & Permanent Visitor Requests and any other internal agency/organizational processes.

• Process and Transmit Outbound Visitor Request utilizing Defense Information System for Security (DISS) and any other internal agency/organizational processes.

• Assign & program agency/organizational specific badges in Access Control System (ACS) in accordance with agency/organizational guidelines & policy.

• Acquire & Maintain knowledge of Badging and Access Control System (ACS) for all associated tasks including trouble shooting of system problems & errors.

• Provide escorting of uncleared personnel and visitors needing access to facility offices during business hours, as necessary.

• Maintain 100% coverage of Visitor Control Center at FWF.

• Open & Close Collateral & SCIF Spaces.

• Provide direct support to SAF/OCB Security Office.

• Use government provided Generative AI tools on a day-to-day basis to accelerate tasks, conduct research, documentation, analysis, planning, reporting, and problem solving. Make recommendations on process improvements and practices that improve quality, speed and/or efficiency.

Qualifications:

The candidate must have the following qualifications:

• Minimum of three-five (3-5) years of experience performing work related to the security functional area within DoD, military and/or federal agencies.

• Experience supporting DoD or other government facilities or installations.

• Experience working and supporting classified spaces including SCIFs.

• Knowledge of DoD Personnel Requirements as prescribed in DoDI 5200.02, DoDM 5200.02 & other applicable DoD/AF Policies.

• Experience and proficiency utilizing DISS.

• Experience and proficiency with Access Control Systems (ACS).

• Experience and proficiency with Intrusion Detection Systems (IDS).

• Good verbal and written communications skills.

• Good customer service skills.

The following are desirable qualifications:

• Experience specifically with Visitor Control and personnel security tasks in support of the Air Force, and/or SAF/OC.

• Knowledgeable and skilled at applying Generative AI

• Desire to learn and progress.

Travel: Possible vicinity travel within the NCR or infrequent trips out of NCR.

Other Requirements: