Accounts Receivable Coordinator

About Us

DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct-to-consumer operators. We provide centralized sales, marketing, underwriting, and operational support that helps our companies unlock their full growth potential.

With hundreds of custom specialty insurance programs and partnerships and more than 20,000 agent and broker relationships nationwide, DOXA's rapid growth is reaching new heights.

Our rapid evolution means we can deliver on something most companies just talk about: building a workplace where talented professionals are drawn to the impact they can make. We offer competitive benefits and compensation, but what really differentiates us is our culture of empowerment and commitment to innovation in the specialty insurance space.

Description

DOXA Insurance Holdings is seeking an Accounts Receivable Coordinator to support several business units within our Brokerage Vertical, including AMS Professional Liability, All South Professional Liability, Caitlin-Morgan Insurance Services, and Executive Perils.

This role will support day-to-day accounts receivable operations, cash application activities, and insurance accounting processes. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment with multiple systems and business units.

This position offers the opportunity to gain hands-on experience within a growing specialty insurance organization while working closely with accounting and operational teams.

Key Responsibilities

• Process and apply incoming customer payments including checks, ACH, wire transfers, Epay transactions, and finance company payments

• Manage daily cash receipts, accounts receivable activities, aging reviews, and past-due invoice follow-up across multiple business units

• Print and maintain cash receipt journals and related reporting

• Research and resolve NSF transactions, voids, unapplied cash, and open credit balances

• Process debit memos, credit memos, refund requests, and write-offs as needed

• Reconcile invoiced direct bill company receivable accounts

• Perform account lookups, reporting, and data maintenance activities within agency management and accounting systems

• Partner with accounting and operational teams to support accurate customer account balances and timely cash application

• Provide support for accounts payable processes, including invoice processing, payment administration, vendor inquiries, and other accounting operations activities as assigned

• Assist with special projects and other accounting support activities as assigned

Requirements

Qualifications

Required

• Associate's or Bachelor's degree required. Degree concentration in Accounting, Finance, Business, or a related field preferred

• Strong attention to detail and organizational skills

• Ability to manage multiple priorities in a deadline-driven environment

• Strong written and verbal communication skills

• Proficiency in Microsoft Excel and Microsoft Office applications

• Willingness to learn and adapt in a fast-paced environment

Preferred

• Prior experience in accounts receivable, cash application, accounting support, or related administrative/accounting functions

• Experience in insurance accounting or agency bill/direct bill environments

• Familiarity with Vertafore agency management systems

Why Join Us

• Opportunity to join a growing and collaborative finance organization

• Exposure to specialty insurance operations and accounting processes

• Supportive team environment with opportunities for professional growth

• Stable, long-term career opportunity within a rapidly expanding company

Benefits and Work Environment

DOXA Insurance Holdings offers employees a dynamic work environment with opportunities for growth. Our compensation package includes vacation and sick time, health, dental, vision, life, short-term and long-term disability insurance, and a matching 401(k) plan.