Accounting Associate - Accounts Receivable

Meet Med Pro Group. We’re an industry-leading Berkshire Hathaway insurance company with a passion for our clients and our team. We are hundreds of professionals with varied backgrounds and experience levels who came together to achieve one goal: protecting those who have made it their mission to serve and care for others. Never considered the insurance industry before? We think you should.

• Track and manage check payments.
• Ensure proper application of client payments and perform any needed payment or reinstatement follow-ups.
• Monitor for credits on clients’ accounts and perform refunds as needed.
• Perform monthly reconciliations of uncashed refund checks for resolution and reissue.
• Manage basic client account inquiries from customers or distribution partners, resolving any account discrepancies.
• Coordinate with internal departments to conduct basic research and resolve transaction discrepancies that result in billing issues.
• Follow accounts receivable standard operating procedures.
• Perform basic account audits and analyses.
• Support special projects as assigned by manager.
• Perform other duties as assigned.

• Associate Degree in Finance, Accounting or Business.
• 1+ years of accounts receivable experience.
• Customer service experience preferred.
• Ability to maintain complete confidentiality and discretion in business relationships with customers and agents.
• Motivation, adaptability and ability to manage multiple priorities.
• Ability to deal effectively and collaborate with all employees and external business contacts while conveying a positive, service oriented attitude.
• Good communication skills (interpersonal, written and electronically).
• High attention to detail with a quality focus.
• Ability to work well in a team environment.
• Basic analytical and audit experience.
• Basic experience in Excel required.

Med Pro Group’s mission is built on a century-old legacy of protecting those who protect others. From our roots in our hometown of Fort Wayne, Indiana, we've worked diligently to become the nation's premier healthcare liability coverage provider, currently insuring more than 300,000 customers. With that growth, we've built a significant presence in all 50 states. Our team works across the country to provide the best strategies to mitigate risk and preserve the reputations of those who have entrusted their good name to us.

That passion – built on a foundation of a culture that values uncompromised integrity, obsessive client focus, great teamwork, and a long‑term mindset – makes Med Pro a preferred employer that many call their career home.

Med Pro Group is an Equal Opportunity Employer.