Accounts Receivable Specialist

Accounts Receivable Specialist

Department: Finance

Employment Type: Full Time

Location: Fort Wayne Office

Reporting To: Accounts Receivable Manager

At BW Fusion, we're not just growing crops. We're changing the way agriculture grows. Through data, technology, agronomy, and innovation, we help growers increase profitability today while building sustainability for tomorrow. Behind that mission is a team of dedicated employees, and our Accounts Receivable Specialist plays a vital role in supporting the financial health of our business by ensuring accurate billing, timely collections, and exceptional customer service.

Are you detail-oriented, organized, and enjoy working with customers and internal teams to keep billing, collections, and cash application processes running smoothly? If so, we'd love to meet you.

We're looking for an Accounts Receivable Specialist to join our Finance team. Reporting to the Accounts Receivable Manager, this role supports the day-to-day accounts receivable function by preparing invoices, monitoring outstanding balances, applying customer payments, and helping resolve billing and payment discrepancies.

The ideal candidate is dependable, accurate, and professional in all communications, with the ability to manage multiple priorities, meet deadlines, and provide excellent customer service.

• Prepare and issue accurate and timely customer invoices in accordance with contractual terms.
• Review billing data for completeness and accuracy; coordinate with internal teams to resolve discrepancies.

• Conduct routine collection activities to support timely payment of outstanding invoices.
• Communicate with customers via phone and email regarding past due balances.
• Research and assist in resolving payment disputes, short payments, and unapplied cash.
• Escalate delinquent accounts to the AR Manager, as appropriate.
• Maintain thorough documentation of collection communications and account status.
• Assist with reviewing aging reports and identifying accounts that require follow-up or escalation.

• Apply incoming payments accurately and in a timely manner.
• Research and resolve unidentified or misapplied payments.

• Work with Sales, Operations, and other departments to address billing and payment issues.
• Clearly explain account balances, payment terms, and billing details to customers and internal stakeholders.
• Maintain professionalism and composure when handling difficult conversations.

• Minimum 1-3 years of experience in accounts receivable, billing, or collections.
• Working knowledge of Microsoft Excel, including sorting, filtering, basic formulas, and spreadsheet organization.
• Strong attention to detail and organizational skills, with the ability to research account discrepancies and resolve or elevate issues appropriately.
• Ability to manage competing priorities and follow through on assigned tasks.
• Clear and professional communication skills suitable for collections and internal coordination.

• Associate’s degree in Accounting, Finance, or related field is preferred; equivalent accounts receivable, billing, or collections experience may be considered.
• Experience with ERP or financial systems (e.g., Net Suite) is preferred.

• Ability to sit, stand, and work at a computer for extended periods.
• Occasionally lift and carry items weighing up to 10 pounds.

• Comprehensive Medical Benefits with FSA/HSA Options
• Supplemental Insurance (Disability, Accident, Critical Illness, Hospital Indemnity)
• Company-Paid Life Insurance
• 401(k) with Company Match
• PTO & Paid Holidays
• Maternity Leave