Receptionist – Healthcare Facility

Fort Wayne, United States | Posted on 11/30/2025

A reputable healthcare facility is seeking a Medical Receptionist to provide excellent front‑desk service and administrative support. This role is ideal for a polished, detail‑oriented professional who thrives in a patient‑facing environment and can handle multiple responsibilities with empathy and efficiency.

• Greet and assist residents, families, visitors, and staff in a professional and courteous manner.
• Operate a multi‑line phone system — answer, screen, and route calls, take accurate messages, and provide information as needed.
• Maintain security and confidentiality by following facility policies and access control procedures.
• Perform clerical and administrative duties including word processing, data entry, and document filing.
• Receive, sort, and distribute mail and deliveries promptly.
• Manage visitor logbook and monitor facility entry points for safety compliance.
• Support facility leadership with scheduling, correspondence, and recordkeeping.
• Assist with daily communication and resident support needs as required.
• Ensure reception and common areas remain neat, organized, and welcoming.

• High school diploma or GED required.
• Medi Clear Certification (or equivalent healthcare compliance credential) required.
• 1–2 years of experience in a healthcare, senior living, or administrative support environment preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and remain calm under pressure.
• Professional appearance and demeanor at all times.
• Strong interpersonal skills with compassion and discretion when interacting with patients and families.
• Able to lift up to 25 lbs. and assist in emergency procedures if needed.

• Competitive hourly pay
• Comprehensive medical, dental, and vision insurance
• Paid time off and holidays
• Career growth and professional development opportunities