Part Time Front Desk

Position Summary

Pro Resources is seeking a reliable, organized, and customer-focused Office Assistant for a local plastic company in Fort Wayne, IN. This part‑time position plays a key role in supporting daily office operations by providing administrative and clerical assistance. The ideal candidate is detail‑oriented, able to multitask effectively, and enjoys working in a fast‑paced office environment while delivering exceptional customer service.

Schedule:

Monday – Friday, 9:00 AM – 3:00 PM (30‑minute lunch)

Pay: $16.00

• Greet and assist visitors in a friendly and professional manner.
• Answer incoming phone calls, take messages, and direct calls to the appropriate team members.
• Monitor incoming emails and distribute or respond as needed.
• File and maintain open sales orders.
• Pull open order reports from Sage software and attach related documentation.
• File current and past Accounts Receivable (A/R) customer invoices.
• Organize and maintain the A/R filing system.
• Separate and attach three‑part forms to invoice copies.
• Verify sales agent commission reports for accuracy.
• Sort and email commission invoices.
• Code and process customer payments, including checks and ACH transactions.
• Review and highlight past‑due accounts on A/R reports.
• Enter shipment tracking numbers into Sage software.
• Email customers with shipment tracking information as needed.
• Enter Full Sheet Traveler information into the system.
• Check and distribute incoming mail from the front mailbox.
• Perform additional administrative and clerical duties as assigned.

• High school diploma or equivalent preferred.
• Previous office or administrative experience is a plus.
• Proficiency in Microsoft Word, Excel, and Outlook preferred.
• Experience with Sage software is a plus, but not required.
• Strong organizational skills with excellent attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities.
• Professional communication and interpersonal skills.
• Positive attitude and a strong customer service mindset.
• Dependable with excellent attendance and a strong work ethic.