Data Entry Clerk

The Data Entry Eligibility Coordinator is responsible for client intake and eligibility determination for assistance programs, with a primary focus on processing utility assistance applications received by mail and in person. This role involves accurately entering client information into multiple systems, reviewing supporting documentation, and ensuring applications are processed efficiently and in accordance with program guidelines while delivering a professional and supportive customer experience.

• Process utility assistance mail-in applications and walk-in applications in a timely and accurate manner.
• Use a dual-monitor setup to enter scanned application information into two separate databases, including one state database and one internal database.
• Review application documents such as biographical information, personally identifiable information, income verification, pay stubs, utility bills, and household data to determine eligibility and enrollment.
• Complete internal documentation to confirm application entry and ensure all records are saved correctly to the client's electronic file.
• Contact clients by phone to clarify missing, incomplete, or unclear information on their applications.
• Prepare and mail final notifications to clients regarding eligibility decisions and program status.
• Collaborate with internal departments, programs, and services to ensure client needs are understood and met.
• Participate in staff meetings and provide insight, feedback, and suggestions to improve processes and client service.
• Maintain accurate, confidential records and follow all data privacy and security procedures.
• Consistently meet productivity and quality standards for data entry and application processing.

• Prior computer and data entry experience, particularly using a desktop computer.
• Ability to work efficiently with a dual-monitor setup.
• Strong typing skills with a minimum speed of 30 words per minute.
• Proficiency with Microsoft Office applications.
• Attention to detail and accuracy when entering and reviewing client data.
• Ability to communicate clearly and professionally with clients over the phone.
• High school diploma, GED, or equivalent education.

This is a Contract position based out of Fort Wayne, IN.

The pay range for this position is $16.50 - $16.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Fort Wayne, IN.

This position is anticipated to close on Oct 9, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the…