Parts Coordinator

Overview

Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and 10,000+ team members across the United States and Canada, we are passionate about delivering WOW Every Customer and Be the Best. We invite you to join our team. Gerber offers a great place to launch and grow careers.

As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

The Parts Coordinator
’s primary responsibility is to provide an exceptional customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator verifies the accuracy and quality of parts received in a timely manner per the production schedule and vehicle needs.

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on repair orders, confirming quality, correctness and quantity of parts received; identify parts necessary to complete repairs.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; communicate all Parts Price Changes (PPI) to required team members.
• Order and receive supplemental parts in the MIS; monitor performance of parts, materials and sublet vendors; reconcile daily the parts vendor invoice history report (e.g., 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

• High School Diploma or equivalent
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
• Customer service oriented with strong organization; ability to manage pressure and conflicting demands and prioritize tasks; takes initiative in problem solving
• I-Car Registered (working towards Gold Class certification)

• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy
• Ability to manage a fast-paced environment with multi-tasking under pressure
• Working knowledge of vehicle repairs practices
• Management Information System:
  Summit, Repair Centre
• Working knowledge of Mitchell, Audatex
• Parts sourcing:
  Car-part, Progi, APU, LKQ B2B
• Solid problem-solving abilities
• Above-average computer proficiency
• Above-average organizational skills
• Ability to work well with others to achieve common goals
• Other duties as assigned

• Frequently required to bend, crouch, reach, and handle tools
• Lift in excess of 50 lbs. of materials

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for full-time employees (minimum 30 hours/week)
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer-paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit  to learn more about our company.

Compensation Details: $17.00 - $20.00 Per Hour Depending on Experience